How can conversation analysis be applied to conversation design?
IAS Residential Fellow, Cathy Pearl delivers a seminar on her research.
Conversation analysis studies how humans talk to each other. Conversation design looks at how humans talk to computers. Let's explore how the lessons from looking at real-life conversations between people can be applied to the work we do to make conversations with voice assistants more effective and natural.
Contact and booking details
- Kieran Teasdale
- Email address