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Imago Venues receives prestigious Investors in People Platinum Accreditation

Imago Venues has been awarded the prestigious Investors in People (IIP) Platinum Accreditation.

Imago Venues has been awarded the prestigious Investors in People (IIP) Platinum Accreditation.

The award is IIP’s highest accolade and less than 2% of all the organisations world-wide assessed are rated at the Platinum level.

IIP is an international standard for people management and recognises organisations for their commitment to high performance through strong people management and development.

Assessors praised Imago Venues in a number of areas including Involving employees to identify changes to improve the business, encouraging staff to take responsibility and ownership, tracking staff progress and celebrating staff success.

Other key areas that were noted are:

  • Staff know the vision and objectives of the company. People are aware of the ‘Imago Way’ which translates into exceptional customer service
  • There is a strong united Senior Leadership Team who promote and embed the values in everything they do. People consistently comment on belonging to a supportive team and everyone has a voice
  • Line managers empower, support and maximise employee’s potential. This has been driven by developing a coaching culture. Staff are encouraged to make decisions, use their initiative and to drive change
  • Continuous job development is a key component of Imago’s culture

  • Staff are encouraged to share innovative ideas of how to build a sustainable business

 Kay England, chief executive of Imago Venues at Loughborough University, said: “I am incredibly proud of everyone at Imago Venues and we are thrilled to have achieved our ambition and received the Platinum award.

“Our staff are at the heart of who we are and what we do. We firmly believe in equipping and empowering our team to be the best they can be. Investing in the personal and professional development of our staff makes us a stronger company and improves the service we provide to our guests in all of our award-winning venues.”

Imago Venues is Loughborough University’s conference and events arm. Its portfolio includes the Elite Athlete Centre and Hotel, Burleigh Court Conference Centre and Hotel, Holywell Park Conference Centre, the Link Hotel and Loughborough University Campus.

Notes for editors

Press release reference number: 19/125

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Loughborough is one of the country’s leading universities, with an international reputation for research that matters, excellence in teaching, strong links with industry, and unrivalled achievement in sport and its underpinning academic disciplines.

It has been awarded five stars in the independent QS Stars university rating scheme, named the best university in the world for sports-related subjects in the 2019 QS World University Rankings, University of the Year by The Times and Sunday Times University Guide 2019 and top in the country for its student experience in the 2018 THE Student Experience Survey.

Loughborough is in the top 10 of every national league table, being ranked 4th in the Guardian University League Table 2020, 5th in the Times and Sunday Times Good University Guide 2019 and 8th in The UK Complete University Guide 2020.

Loughborough is consistently ranked in the top twenty of UK universities in the Times Higher Education’s ‘table of tables’ and is in the top 10 in England for research intensity. In recognition of its contribution to the sector, Loughborough has been awarded seven Queen's Anniversary Prizes.

The Loughborough University London campus is based on the Queen Elizabeth Olympic Park and offers postgraduate and executive-level education, as well as research and enterprise opportunities. It is home to influential thought leaders, pioneering researchers and creative innovators who provide students with the highest quality of teaching and the very latest in modern thinking.

Loughborough staff, students and alumni make a real difference. They challenge convention, think creatively and find solutions to some of the biggest challenges facing society today and in the future.

Meet the #LboroGameChangers at lboro.ac.uk/lborogamechangers

 

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