Media Centre


Professor Tom Jackson

Professor of Information and Knowledge Management

Areas of expertise

Expertise: Information Management, Knowledge Management, Email, Email Productivity, Email Stress, Email Preservation, Social Media


Tom's research interests include the impact of email on staff productivity and stress levels, email preservation and archiving and electronic communication and information retrieval. He has also developed the EMOTIVE system, which can analyse and extract emotional meaning from people's Tweets. He holds a chair in Information and Knowledge Management and is Director of the University's Centre for Information Management.

Interview booking

Please call the press office on 01509 223491 to arrange an interview with Professor Tom Jackson. Bookings can also be made online at

Media training resources for Loughborough University staff