On campus support

For students who are self-isolating on campus, we have put a number of provisions in place to ensure you are supported during this time.

Food

PLEASE NOTE: The last deliveries of food will be on Thursday 23rd December and will cover meals up to and including dinner on Christmas Day.

We will provide meals for you during your self-isolation period, free of charge and these will be delivered to your kitchen. Our catering team are working hard to deliver food as quickly as possible, however it can take up to six hours to process.

If you receive an email from us after 6pm informing you that you need to self-isolate, this will not be actioned until 8am the following morning. We are making every effort to provide you with fresh and nutritious meals and we appreciate your patience. 

It is very important that you provide us with any specific dietary requirements as soon as possible by filling in the form using the link below. If you do not fill the form in straight away, this may mean your first food delivery does not account for your specific requirements. This form will also give you the opportunity to opt-out of food deliveries if you do not require them. 

Click here to provide information on your allergies and dietary requirements

If your food requirements change during your self-isolation period, please re-submit the form to notify us of the changes. If there are any issues with your food deliveries, please let us know.

Laundry

For students who are living on campus and are required to self-isolate, essential laundry requirements will be collected once a week. 

You must book in advance for each weekly laundry collection.

More information about the laundry service and how to request a collection

Cleaning

Our cleaners will not be able to enter your household during the isolation period. We will therefore provide you with a stock of cleaning materials and instructions so that you can clean the shared areas (the kitchens and bathrooms) and any high touch points, such as door handles. 

As a household, you will continue to be responsible for removing waste from your block during your period of self-isolation. All waste (general, food and recycling) should be double-bagged using the clear plastic sacks provided, and disposed of as general waste at your nearest compound or skip.

Please note members of the household who are symptomatic or have received a positive Covid test result should not leave the house for this purpose, only those who are allowed to leave their block should remove rubbish to prevent it from accumulating.

Support and your wellbeing 

If you are concerned in any way, there are a number of people who you can talk to. They will be able to provide you with help and advice:  

 Student Services are also offering one-hour interactive support sessions for students who are currently self-isolating to discuss experiences, exchange helpful tips, focus on wellbeing and be fully aware of the support available to you. 

Attend a session

Your studies

You must notify your School about your period of self-isolation online. Please continue to engage with any scheduled online learning and teaching included within your timetable. 

You should also feel free to contact your module leaders (making it clear that you have already informed the admin team about your self-isolation) to make them aware of your situation in case there is any additional support that they are able to provide.

Notify your School

Leaving your flat 

You can leave your flat for a limited number of reasons only. These are set out below:   

Fire Alarms - If there is a fire alarm during your period of isolation you MUST still leave your flat. When you gather at the assembly point please try to do so in your household leaving at least a 2m distance from any other households. 

For a medical emergency or a pre-arranged medical appointment – though you should take precautions if you are attending a pre-arranged medical appointment and seek advice from your medical team.   

To attend a funeral – providing you are not exhibiting any COVID symptoms. You must only break isolation to attend the funeral and then return immediately. Whilst you are away you must keep a distance of at least 2m from others and practise good hand and respiratory hygiene. Further information is available here.   

Smoking – providing that you observe strict social distancing, wear a mask on your way out and in and limit your time outside to the minimum.