Current Students and Staff

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Employment Opportunity - Customer Services Assistant

An enthusiastic Customer Services Assistant is sought to join the Campus Services Customer Services Team based within the University Student Accommodation Centre.

The role is about using social media platforms and communication tools to provide a positive living experience to students residing in University Halls of Residence. The post holder will work with the Customer Services Assistant Manager to assist with the generation of new and engaging content that is appropriate for a range of audiences.

There are two aspects, understanding the customer issues so that the Customer Services team can be proactive in identifying and addressing any customer concerns; also offering administration support.

In addition to possessing excellent communication, administrative and IT skills, the successful candidate should have previous experience of a customer service/customer facing role.

Applications are made online using the link below, but Informal enquiries can be made to Katrina Burbank, Customer Services Assistant Manager by email at: k.burbank@lboro.ac.uk or by telephone on: 01509 222257.

The closing date for receipt of applications is Monday 23 April 2018 Interviews will be held on 3 and 4 May 2018.

Administrative Services Grade 3 from £16,983 to £19,305 per annum. Subject to annual pay award.

Posted by
Katrina Burbank (extension 222257)
Posted on
Tuesday, 17 April 2018 at 13:16 GMT
Posted in
careers
Attachment 1

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