Current Students and Staff

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Recommended action from IT Services regarding global software security issues

Following the global announcement of computer security issues in a program called Log4j which is used worldwide across software applications and online services, IT Services have been working to avoid any impact on University services and systems.

However, there are several threats that can potentially affect security on your computer. These risks can result in attackers potentially breaking into systems, stealing passwords logins, extracting data, and infecting networks with malicious software.

How you can help

  • University-owned devices: Devices on the University Staff desktop service with standard software will be updated automatically, therefore no further action is required.  
  • University software: If you have downloaded a version of IBM SPSS Statistics from the Software Download module on LEARN and you are no longer using the software, we recommend that you uninstall that version (due to a computer security bug) and instead access the software via our Remote Desktop Service (keyserver).
  • Non-managed University software: To ensure your device is protected, we recommend you keep your software up to date by applying regular updates issued by software vendors to ensure it is fully supported and protected from security vulnerabilities. Software such as Minecraft may require you to apply a manual update to maintain security.  

If you need any support or guidance regarding your personal device, you can contact the IT Service Desk. Please note this service is unavailable during the University closure days over Christmas.