Coronavirus scams: the science of how to spot and deal with nuisance callers
Most of us have experienced unwanted calls at home. This is in spite of efforts by regulators, including the Information Commissioner’s Office and Ofcom, whose most recent report shows that around half of the UK population still receive nuisance calls.
This article appears in the Conversation.
Many of these unsolicited calls annoy us because they interrupt our dinner or favourite TV show – but some, such as sales or scam calls, can cause distress or even harm.
You may be thinking: I would never get swindled by scammers. Indeed research suggests that fewer than four in 100 people fall for telephone scams. Still, scammers end up siphoning millions of pounds by preying on people’s vulnerabilities.
Salespeople and scammers often disguise their identities to prevent us from figuring out their agendas. But the language they use can still betray them. So by paying attention to subtle linguistic cues you can determine if the call is genuine or not and decide if you should hang up...
Loughborough University is equipped with a live in-house broadcast unit via the Globelynx network. To arrange an interview with one of our experts please contact the press office on 01509 223491. Bookings can be made online via www.globelynx.com
Loughborough is one of the country’s leading universities, with an international reputation for research that matters, excellence in teaching, strong links with industry, and unrivalled achievement in sport and its underpinning academic disciplines.
It has been awarded five stars in the independent QS Stars university rating scheme, named the best university in the world for sports-related subjects in the 2019 QS World University Rankings, University of the Year by The Times and Sunday Times University Guide 2019 and top in the country for its student experience in the 2018 THE Student Experience Survey.
Loughborough is in the top 10 of every national league table, being ranked 4th in the Guardian University League Table 2020, 5th in the Times and Sunday Times Good University Guide 2019 and 8th in The UK Complete University Guide 2020.
Loughborough is consistently ranked in the top twenty of UK universities in the Times Higher Education’s ‘table of tables’ and is in the top 10 in England for research intensity. In recognition of its contribution to the sector, Loughborough has been awarded seven Queen's Anniversary Prizes.
The Loughborough University London campus is based on the Queen Elizabeth Olympic Park and offers postgraduate and executive-level education, as well as research and enterprise opportunities. It is home to influential thought leaders, pioneering researchers and creative innovators who provide students with the highest quality of teaching and the very latest in modern thinking.
Most of us have experienced unwanted calls at home. This is in spite of efforts by regulators, including the Information Commissioner’s Office and Ofcom, whose most recent report shows that around half of the UK population still receive nuisance calls.
This article appears in the Conversation.
Many of these unsolicited calls annoy us because they interrupt our dinner or favourite TV show – but some, such as sales or scam calls, can cause distress or even harm.
You may be thinking: I would never get swindled by scammers. Indeed research suggests that fewer than four in 100 people fall for telephone scams. Still, scammers end up siphoning millions of pounds by preying on people’s vulnerabilities.
Salespeople and scammers often disguise their identities to prevent us from figuring out their agendas. But the language they use can still betray them. So by paying attention to subtle linguistic cues you can determine if the call is genuine or not and decide if you should hang up...
Loughborough University is equipped with a live in-house broadcast unit via the Globelynx network. To arrange an interview with one of our experts please contact the press office on 01509 223491. Bookings can be made online via www.globelynx.com
Loughborough is one of the country’s leading universities, with an international reputation for research that matters, excellence in teaching, strong links with industry, and unrivalled achievement in sport and its underpinning academic disciplines.
It has been awarded five stars in the independent QS Stars university rating scheme, named the best university in the world for sports-related subjects in the 2019 QS World University Rankings, University of the Year by The Times and Sunday Times University Guide 2019 and top in the country for its student experience in the 2018 THE Student Experience Survey.
Loughborough is in the top 10 of every national league table, being ranked 4th in the Guardian University League Table 2020, 5th in the Times and Sunday Times Good University Guide 2019 and 8th in The UK Complete University Guide 2020.
Loughborough is consistently ranked in the top twenty of UK universities in the Times Higher Education’s ‘table of tables’ and is in the top 10 in England for research intensity. In recognition of its contribution to the sector, Loughborough has been awarded seven Queen's Anniversary Prizes.
The Loughborough University London campus is based on the Queen Elizabeth Olympic Park and offers postgraduate and executive-level education, as well as research and enterprise opportunities. It is home to influential thought leaders, pioneering researchers and creative innovators who provide students with the highest quality of teaching and the very latest in modern thinking.
