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Update to students - 22 June at 10am

Dear Student,

We wanted to write to you as a BAME student at Loughborough to acknowledge two things: the disproportionate impact COVID-19 has had on the BAME community and the hugely distressing impact that the murder of George Floyd has had on some students. You might have seen the University’s statements on the latter here. The University stands in solidarity with you in wanting to fight racism, address white privilege and support the cause of Black Lives Matter.

We wanted to write to you to let you know that the University is working hard to make sure that we support our BAME students through these difficult times. We wanted to share with you some of the things we have put in place to support you and some of the things we will be doing to continue to support you in the lead up to the resumption of studies in the Autumn. You might have seen some of this before but we wanted to put these all in one communication.  

Here are some of the things we have in place to support you.

  • We revised our Mitigating Circumstances policy so that we do not require students affected by the events in the US and the Black Lives Matter protest to submit supporting evidence in relation to this. You can find our full statement on this here
  • If you experience any racism connected with the University (or indeed in Loughborough town) we would urge you to report this through the online reporting tool – it will be picked up by a staff member in Student Services who will contact you to offer support and talk about options. There is more information on racism and other hate crimes and the support available here.  
  • We have put in place enhanced wellbeing support in addition to the usual support available from Student Services. This included some self-help resources on working at home, access to the Yellow Book and the new LU Wellbeing App which you can download from the App Store or Google Play.
  • We have put in place a system to loan students laptops and wi-fi equipment if they were struggling to access these. You can contact Student Services about this.
  • More generally the Loughborough Safety Net was developed to make sure that students weren’t disadvantaged as a result of the arrangements we put in place. In addition to this the University is carrying out an equality impact assessment to make sure that none of our arrangements put in place at the current time disadvantage students with protected characteristics (race, gender, sexual orientation etc.)

Right now we’re planning in much more detail for what the start of term will look like, taking into account that Government advice is moving all the time. You will perhaps have seen the Vice-Chancellor’s communication about this a little while ago. We acknowledge that some of our BAME students may be particularly concerned given the greater impact that COVID-19 has had on our BAME community. We want to stress that in planning for the start of term we’re looking very carefully at the best learning experience we can deliver safely. As we start to work up more detail of this we will share it with you and the wider University community but we will always do all we can to ensure the safety of our students. However, we’re conscious that we may not be aware of some other concerns amongst BAME students so if you have specific concerns or questions please do contact us at and we’ll do our best to answer these.

Take care

Manuel Alonso
Associate Chief Operating Officer and Director of Student Services