School of Business and Economics


Professor Crispin Coombs

Associate Dean for Research and Innovation, Professor of Information Systems

Dr Coombs’ research investigates people’s attitudes and behaviours towards new information technologies. Particular interests include the behavioural impacts of new technologies, the robotization of knowledge and service work, and benefits realization management from information systems.

Current projects include:

  • Investigating the impact of Artificial Intelligence, Robotics and Automation Technologies on Knowledge & Service work, Professions and Society  (with Donald Hislop)
  • The influence of IT culture on individual benefits realization capabilities (with Kayode Odusanya)
  • The embedding of agile principles and practices in software development teams (with Alicia Parkes)

Dr Coombs has led externally funded research projects from EPSRC, CIPD, British Academy, NiHR, ESRC, Department of Health valued at £564,449, taken on academic leadership roles in research and teaching, supervised the completion of four PhDs, with a further six nearing completion. Dr Coombs has published over 70 outputs including 30 refereed journal papers (including three at ABS 4*) 36 conference papers, and eight official reports and book chapters. Dr Coombs is a Senior Editor for the journal, Information Technology and People and is an editorial board member of the International Journal of Project Management. Dr Coombs has been a Director of the Board of the UK Academy of Information Systems since 2015.

Dr Coombs has been organising chair and programme committee member for five international conferences and PhD examiner for University of Canberra, University of Sydney, Salford University and De Montfort University. Dr Coombs was nominated for the prestigious Claudio Ciborra award for most innovative research paper at European Conference on Information Systems in 2013. He has been a judge for the UK and Ireland SAP quality awards since 2012.

As Deputy Director for Loughborough University’s Centre for Information Management (CIM), a university wide research centre, Dr Coombs led CIM’s Distinguished Speaker Programme attracting high quality stimulating speakers from industry (e.g. Yahoo, Dell, Shazam) and created CIM’s IS/IM mid-career workshop series with senior international scholars, inspiring academics from Loughborough University and other leading UK universities.