The School of Business and Economics is committed to producing research that is useful to the economy and to society generally.
Part of our mission statement is “To influence the economic and social development of individuals, businesses, the professions and communities”. We encourage and support research that has a positive impact on the world outside academia in a number of ways.
- Engagement in enterprising activities, including impactful research, is an important element in the evaluation of academic staff’s work performance.
- Our Associate Deans for Research and for Enterprise each play a role in developing and implementing policies, resources, incentives and rewards for academic staff engaging in impactful research. Reporting to both of them is a
- Our Co-ordinator for Research Impact provides expert guidance to individual staff in how to develop and resource research projects that can make a difference, and to monitor and oversee activity of this kind across the School. This role is held by a senior academic who reports to the Associate Deans for Research and for Enterprise
- The School’s Strategic Advisory Board takes a keen interest in the real-world applications of the School’s research, and a member of the Board has a specific remit to work closely with the School’s senior management on research impact.
The university as a whole is also committed to impactful research. This helps to deliver two elements of the corporate mission:
- To influence the economic and social development of individuals, businesses, the professions and communities;
- To shape national and international policy and practice.
The University’s Research and Enterprise Office (REO) supports all Schools with funding and expertise. A member of the REO team is dedicated to supporting research with impact, from initial funding bids through to the implementation of research findings in companies and public bodies. As well as supporting School staff in obtaining Knowledge Transfer Partnership (KTP) bids, the REO also channels funding from the Higher Education Innovation Fund (HEIF) and the university’s own money in order to deliver research that matters.
Here are some of the current impactful research projects of academics in the School of Business and Economics. If you would like to benefit from these, or just find out more, please contact the member of staff named, or alternatively the School’s Co-ordinator for Research Impact, Professor John Arnold on firstname.lastname@example.org
Business performance and sustainability
Improving the sustainability and resilience of organisations using a sustainability toolkit
Dr Alok Choudhary’s research underpins a toolkit that enables organisations to identify how to operate in a more environmentally and financially sustainable way, especially in the context of transport and supply chains.
More efficient and environmentally friendly scheduling of service operations
Research by Professor Jiyin Liu and Dr Rupal Mandania has produced software used in scheduling telecom engineer visits to customer premises in ways which reduce missed appointments and CO2 emissions, thus helping to meet both customer and environmental requirements.
Maintaining economically sustainable High Streets in the digital era
Dr Fiona Ellis-Chadwick has developed a method and a tool for assessing the extent to which businesses in a geographical area are exploiting online opportunities, thereby informing businesses and local authorities in developing prosperity on their patch.
Enabling health and social care organisations to improve their services and efficiency
Dr Antuela Tako and colleagues have developed collaborative computer simulation techniques to improve the design of services and the roles of staff within them, especially in the health and care sectors.
Skilling and empowering refugee entrepreneurs
Research by Dr Michelle Richey and Professor M. N. Ravishankar with organisations supporting refugee entrepreneurship is being used to train refugees to start and maintain a new business in difficult circumstances, and to spread good practice in social entrepreneurship.
Improving service quality and customer satisfaction
Research by Professor Anne Souchon on the measurement of marketing performance is being used by companies to get a better fix on their customers’ satisfaction and perceptions of service quality, and to identify how to maximise these.
Managing human resources
Developing and implementing training to enhance dignity and respect at work
Dr Iain Coyne is working with several organisations to improve their policies on preventing bullying and upholding dignity at work, and also delivering training in those areas.
Improving personal development and performance using the Reflective Goal Setting model
Dr Cheryl Travers has pioneered innovative techniques for enabling people to reflect on their performance and set and achieve meaningful goals. These have been used by many individuals and organisations to improve personal development and team performance.
Making the most of the second half of a career
Research conducted with colleagues by Professor John Arnold has led to development of a mid-career self-assessment tool that can be used by individuals and organisations to improve career opportunities and satisfaction.
Responding to changing work patterns in Business Process Centres
Research by Dr Ian Herbert and colleagues is tracking how companies organise functions like HR and accounting, and has produced guidance on the organisation of this work and the education and development of those who carry it out.
Safety and risk management
Improving risk management of bio-security threats
Professors Gilberto Montibeller and Alberto Franco have developed tools and techniques to help managers identify and prioritise risks, and strategies for dealing with them, across many different contexts, especially regarding threats to animal and human health.
Improving organisational safety through employee climate assessment
Professor Alistair Cheyne has developed an audit questionnaire to assess workforce attitudes to safety, which is being used around the world by organisations to improve safety awareness and practices and monitor organisational safety culture.
Influencing Ofwat’s regulatory price determination in England and Wales using econometric modelling
Two separate but related streams of research, one by Professor David Saal and Dr Maria Nieswand and the other by Professor Karligash Glass and Professor Anthony Glass (who is now at University of Sheffield), have been used extensively to inform and influence the process by which Ofwat and the water companies have negotiated over prices for water and sewerage services from 2020 to 2025.
Defining and implementing library standards
Professor Louise Cooke and colleagues are working with national and international library bodies to improve their performance and their ability to serve their publics.
Informing European trade policy
Research by Dr Huw Edwards is informing thinking in government and amongst employer representatives about how to do trade deals in the post Brexit environment.