School of Business and Economics


25 Feb 2016

Doctoral Colloquium attracts global service management experts

Bo Edvardsson, CTF Professor Edvardsson

The 2016 CSM Doctoral Colloquium held on the 28th of January 2016 was a huge success, with doctoral researchers and academics in service management and information management presenting and speaking about various topics in their area, as well as giving workshops throughout the day on funding issues and more.

The Colloquium, the first of its kind at the SBE, was focused on doctoral students with research in services area, with activities throughout the event such as PhD presentations and posters, academic and professional workshops, keynote speakers and networking. One of the keynote speakers, Professor Bo Edvardsson from CTF, Karlstad University in Sweden, is one of the world's leading experts in product development in the service management area.

Professor Edvardsson had some advice to students embarking on their doctoral research:

I would advise that you pick a topic that you’re really interested in and have a passion for, but then I think also pick a topic that has potential. Many areas are already widely researched. Service quality for instance is still relatively untouched, but there are a lot of new challenges. And then finally, to try and partner up with someone who knows how to publish and do research.

Sponsored by the Centre for Service Management and organised by SBE doctoral researchers Higor Dos-Reis-Leite and Rachel Fuller, both members of CSM, the event drew more than 80 delegates and was fully booked several weeks prior to the event.

Higor, co-organiser of the Colloquium and a third-year doctoral researcher in CSM, said:

The Colloquium was a fantastic opportunity to create a doctoral community in service management which is larger than just here at Loughborough, and it shows that there is demand for future events in this area.

For more details on the event, including PDFs of the presentations, please go to the news item on the CSM website.