School of Business and Economics


24 June 2019 - 25 June 2019

Business Schools in Austere Times and the Future of Management Education

Presented By Centre for Service Management (Loughborough University) and the Centre for Service Excellence (Edinburgh)
  • Stewart Mason Building 68, room SMB0.17 Central Park, Loughborough University LE11 3TU
  • Ticket Information

    For further details and registration please contact Ruth Cufflin.

About this event

The Centre for Service Management (Loughborough University) and the Centre for Service Excellence (Edinburgh) are delighted to invite you to a joint research symposium ‘Business Schools in Austere Times’. It will bring together a series of themed presentations by leading scholars across management disciplines from Europe and the UK to address why business schools (dis)function as they do.

Rarely will you see so many academic leaders in one place at the same time: The presenters include business school deans, university vice presidents and academics who continue to shape business schools and management education in universities.

The event is designed to join contemporary research on business schools with service management perspectives in order to confront the challenges of business schools in austere times. The event promises a lively debate and will illuminate some of the future challenges for business schools. 

The event is relevant to managers and senior managers who interface with business schools either through the skills and study they provide or through employing graduates from business degrees. It is also highly relevant for academics in business schools.


Monday, 24th June

10.30 – 11.00

Coffee/Tea and Registration

11.00 – 11.30


Thorsten Gruber and Alex Wilson, Loughborough Univeristy

11.30 – 12.00

Thorsten Gruber, Loughborough University

AI (Academic Impact) and the Fetish of Rankings

12.00 – 12.30

Bo Edvardsson, Karlstad University

Service management scholarship: Contributions to the future of business schools

12.30 – 13.30


13.30 – 14.00

Ken Starkey, University of Nottingham

The business school as a design problem

14.00 – 14.30

Heather Mclaughlin, Coventry University

Phoenix from the Ashes: The Coventry Story

14.30 – 15.00

Stephanie Dameron, Paris Dauphine

Differentiation in European Business Schools

15.00 – 15.30


15.30 – 16.00

David Wilson, Emeritus Open

Conflicted Leadership: Business Schools and Universities

16.00 – 17.00

Panel Discussion


Tuesday, 25th June

09.30 – 10.00

Baback Yazdani, Nottingham Trent University

Personalisation and the Business School

10.00 – 10.30

Zoe Radnor, CASS Business School

Leading in HE, from the Business School and Beyond

10.30 – 11.00

Refreshment break

11.00 – 12.00

Martin Kitchener and Rick Delbridge, University of Cardiff

A Public Value Model for the Business School

12.00 – 12.30

Angus Laing, Lancaster University

Future Options: Business Model Innovation

12.30 – 13.30


13.30 – 14.00

Michael Caruana – THE Global and Business Schools (Times Higher Education)

14.00 – 14.30

Wrap-up and future directions