School of Business and Economics


1 Apr 2015

Free event: Knowledge Management in the Voluntary Sector

Dr Gillian Ragsdell Dr Gillian Ragsdell

Knowledge Management in the Voluntary Sector[i]

Managing knowledge is vital to the success of every organisation


The Centre for Information Management (CIM) invites you to come to Loughborough University for a workshop that will support you in your knowledge management endeavours.

As you will see from the programme below, there will be opportunities to hear of the benefits and challenges of managing knowledge in the voluntary sector as well as a chance to share your own experiences with practitioners from a diverse range of organisations.

This is a great opportunity for anyone who is interested in initiating or improving their organisation’s knowledge management practices. So, whether you are from the public, private or not-for-profit sector, please do join us.

Come and learn more about how knowledge management can create a more successful organisation.



Date:   Wednesday 1st April 2015

Venue: Clyde Williams Building, Loughborough University, LE11 3TU

             Room HE0.10, Building 99 East Park - map


Programme Schedule:


Registration and coffee


Welcomes led by Dr Gillian Ragsdell

Rt Hon Nicky Morgan, MP for Loughborough

Professor Tom Jackson, Director of Centre for Information Management, Loughborough University

Professor Adeline du Toit, Extraordinary Professor, University of Pretoria


Introduction to the day – Dr Gillian Ragsdell


Moya Hoult, Charnwood Citizens Advice Bureau, and Peter Davey, The Bridge

Charnwood Connect – Building partnerships through knowledge sharing


Jacqui Rees, The Guinness Partnership Trust

Establishing an information and knowledge management strategy across a large housing association: Progress and challenges at The Guinness Partnership Trust


Networking activity led by Dr Alison Corfield




Brian Steenson and Walter Mansfield, Save the Children

A maturity model approach to develop and implement strategic knowledge management in Save the Children


Dr Raphaela Stadler, University of Hertfordshire

Let’s have a chat over lunch” – The importance of informal knowledge transfer practices in the voluntary sector


Networking activity led by Dr Alison Corfield




Reflections on the Day

Panel including Dr Mike Colechin, Energy Technologies Institute, and Stuart McRae, IBM


Final comments led by Dr Gillian Ragsdell




[1] [1] Use of the term ‘voluntary sector’ is intended to be inclusive and embrace organisations from the not-for-profit sector, third sector and community sector.