Centre for Service Management

News and Events

Latest news from Loughborough University

17 Apr 2014

April 17th 2014 – Happy Easter!

photo of a digital flat screen sign for the CSM

The Centre for Service Management (CSM) wishes everyone a Happy Easter! We hope to see you at one of our upcoming events!

Contact usCentre Director

Professor Thorsten Gruber

Tel: +44 (0)1509 228274

Latest news

CSM Publishes a High-Impact Study in Industrial Marketing Management

Dr James M. Crick has published a co-authored article in Industrial Marketing Management on how organisations have been collaborating with their competitors (coopetition) in response to the COVID-19 pandemic crisis. For the last ten weeks, the paper has been the most downloaded paper in Industrial Marketing Management.

1 November 2020

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