Centre for Service Management

News and Events

Latest news from Loughborough University

1 Nov 2013

November 1st 2013 – Professor Gruber Joins the Editorial Review Board of JSR


The new editor of the Journal of Service Research (JSR), Professor Mary Jo Bitner, invited CSM’s Co-Director, Professor Thorsten Gruber to join the JSR Editorial Review Board.

Professor Gruber was delighted to take up this offer with effect from the November 2013 issue. JSR is widely considered the world's leading service research journal with an impact factor of 2.7.