introduction

search tools and services

what to use

quality of information

keeping track of new information

beyond the web

key resources

notes

   
   

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WELL FACTSHEET

Finding Water and Sanitation Information on the Internet

Author: Ingeborg Krukkert, March 2006

Quality Assurance: Kristof Bostoen and Caroline Hunt


Introduction

For many people, the Internet has become the first medium to turn to when they need information. Water and sanitation professionals are no different. Currently there are around 1 billion Internet users worldwide(1)  who can access trillions of WWW pages with information. These pages are not indexed by subject headings, author or title as in library databases. So, how to find the information you are looking for? Is it enough to use Google? In many cases it is, but in many cases it is not and it would be better to use other search services.  

This fact sheet focuses on water and sanitation information on the Internet. It gives insight in to what is available and what search tool you could use for which purpose. It also provides some tips on how to evaluate the quality of the information you have found and keep track of information in the water and sanitation sector. 

Search Tools and Search Services

The main search tools and search services that you should be aware of in your search for water and sanitation information are:

  1. Key search engines

  2. Databases

  3. Subject gateways or water and sanitation portals

  4. Discussion Groups

  5. Blogs

Key search engines

Search engines work with “robots”, which are indexing full texts (or large parts of it) of internet documents. While doing a search this robot is retrieving data from the indexes. The search system looks for documents with the best resemblance to your search question, and sorts the results based on resemblance. This is called relevance ranking. 

Very often there is not much overlap in the results search engines come up with(2), so it is worthwhile to try more than one search engine when you are not happy with the results you get. For an overview of search engines worldwide, you may want to check the international directory of search engines.  

Three search engines are suggested to support your searches:  

Google, http://www.google.com is the most popular search engine. Google offers a good free guide to help you in your searches: http://www.googleguide.comTo search for authors or scientific articles, Google has developed http://scholar.google.com  

Yahoo! http://search.yahoo.com 

Originally just a subject directory, it is now a search engine, directory, and portal.  

Teoma, http://www.teoma.com 

Teoma is a good search engine for identifying metasites and communities, for research in new areas, and for topics where you don’t know yet who’s involved.

 

A search engine will often not be able to search for information:

  • stored in database records (libraries, yellow pages)

  • stored in pages that require login

  • stored in web pages not indexed by search engines, eg recent additions, or pages without links

  • hidden (deeply) in the site structure of a web site 

Databases

Databases often give access to information that cannot be found by search engines. Other advantages compared to search engines are they give access to specialised collections, provide advanced search options and quality control is implied.

Subject gateways or water and sanitation portals

Web sites or subject gateways providing a broad array of resources around specific topics are often called ‘portals.’ Water and sanitation portals are a good starting point for topics that are easily classified or for new information on a specific topic.(3) Many portals provide fact sheets, thematic overviews or technical briefs on specific topics, see http://www.irc.nl/page/10923  

Discussion groups and communities of practice

A way to find more information on your topic is to ask other people or organisations interested in your topic. On the Internet you will find many groups that have emerged around a discipline or problem. They are called discussion groups or sometimes communities of practice. A small, but relevant group is the water-and-san-applied-research discussion list

Discussion lists are useful to keep up to date in your field of interest. Many lists offer the possibility to search the list archive.  

Blogs

A web log, or simply ‘blog’, is a web site for which an individual or a group generates text or audio-visual materials on a daily or otherwise regular basis.(4)  More and more experts are using web logs to publish new insights, and to share their (personal) viewpoints. Many blogs are also just ‘news aggregators’, collections of news items based on topical web feeds (see 5.2).

 

You can search for weblogs using:

Feedster, http://www.feedster.com/

Bloglines; http://www.bloglines.com/

Google Blog Search beta, http://blogsearch.google.com/

As blogs usually are personal, and not necessarily linked to an ‘authority’ or renowned organisation, it is recommended to check how widely known these bloggers are. A good example is Technorati (http://www.technorati.com/), where you can track what other people are saying about the author of a blog and how popular their weblog is. Just type the url of the blog you want to check, and you will get the number of links to that blog, sorted by ‘newest posts’ or ‘most authority’.

What to Use

One way to set up your search strategy is to look at the number of elements a topic consists of. The following table is a free adaptation of this strategy, developed by Karen Drabenstott (5). 

Tip: documenting the source and the date it was downloaded for future reference, as well as the strategies used, is useful to write down! It helps when an exhaustive search is required. You can also build your collection of relevant web sites into a personalised web page, such as MyYahoo! or Google.  

Quality of the Information

When selecting Internet information to use in your research, training or project, it is important that you are confident about the quality of the information. A simple, basic check involves at least three key points(6):  

Who?

Can you find out who has written the material? Is the author affiliated to a well-known organisation or is it a personal document? Is it reliable? Is it accurate?  

Where?

The domain part of the URL, that is the part of the URL before the first single slash / , can help you find out where in the world the service is. For example: .gov for governmental institutions; .org for non-profit organisations - they can be anywhere in the world! and .com for commercial sites - again, anywhere in the world. Furthermore, each country or territory has its own two-letter suffix for use in URLs. For example:.uk – is the United Kingdom; .nl - is the Netherlands; .in - is India; .de - is Germany; .th - is Thailand. 

When was the information created? When was the web site last updated?

Try your best to form an opinion about how accurate or up to date the information on a Web site may be before you start to use it for your work.

Keeping Track of New Information

Keep up with new sites and resources in your field of interest. You can do this by using personal alerting services or by subscribing to web feeds. 

Personal alerting services

These are automated notices sent by publishers, databases and other entities to alert you to new publications or events in your field of interest. There are alerting services for journals, such as table of contents alerts, saved search alerts or new issue alerts. See for example Blackwell Synergy or Elsevier Science Direct (7). A nice alerting service for conferences is Conference Alerts, http://www.conferencealerts.com It is a free service providing monthly or occasional emails, listing only events with keywords matching your interests and in countries you specify. iMorph's InfoMinder, http://www.infominder.com enables you to track web sites and get notification when content changes. It is not free. ‘Watch that page’ is free although less powerful, http://watchthatpage.com/ . To keep track of a name or a publication, Google Alert, http://www.googlealert.com/ is a good general way to keep track of new websites or new topics. 

Web feeds

Another way to keep on top of things is by subscribing to web feeds. They are a useful tool for receiving news, blog or web site updates, not just for text but increasingly also for audio and video broadcasts. Web feeds are usually offered in RSS or Atom format. In order to receive them you need special aggregator or feed reader software, which can often be downloaded for free – popular online aggregators include bloglines (http://www.bloglines.com/), NewsIsFree (http://www.newsisfree.com/) and My Yahoo! (http://my.yahoo.com), for more see http://en.wikipedia.org/wiki/List_of_news_aggregators.

Web feeds are preferable to (e-mail) newsletter updates because they are instantaneous; you don’t have to wait until a designated day of the week to receive your summary. They will also never be held up by a spam filter.

 

The availability of web feeds is typically indicated by orange icons like these. 

Click on the orange "RSS” or “XML" button next to the topic of your choice and copy the URL into your feed reader.  

There are several search engines for web feeds such as syndic 8,

http://www.syndic8.com/, while Yahoo! advanced search offers an option to search on RSS/XML files (http://search.yahoo.com/web/advanced?vf=rss) (see Fagan Finder for more search engines - http://www.faganfinder.com/blogs/)  

Beyond the Web

Last but not least, do not forget there is a world beyond the Internet! Web pages are generated by people, and sometimes people are the most valuable search resources you can find(8). So, look at the contact details of relevant organisations (see http://www.irc.nl/page/10860 for a selection of water and sanitation portals, check some organisations directories) or try to get your query answered by contacting a specialised help desk; such as: 

This fact sheet is based on Krukkert, I., Dietvorst, C. (2003). How to find water and sanitation information on the Internet?Revised version, 5 Nov 2004. Delft, The Netherlands, IRC International Water and Sanitation Centre. http://www.irc.nl/page/10742 

Key resources

__________________________________________________________________

Notes:

(1) Internet World Stats - Usage and Population Statistics, updated 31 Dec 2005, http://www.internetworldstats.com/stats.htm 

(2) See SearchEngineWatch for the latest developments on search engines: http://searchenginewatch.com 

(3) Effective Internet Searching: The Itrain Network Student Manual and Instructor Manual (2000), updated version, http://www.bellanet.org/itrain/materials_en.cfm 

(4) Blog from Wikipedia, http://en.wikipedia.org/wiki/Weblog 

(5) Drabenstott, K.M. (2001). Web search strategy: strategy development. In: Online, vol 25, no.4, p.18-27. Partly available at http://www.hsis.pitt.edu/services/instruction/presentations/pophtc/websearching 

(6) Zussman, T. (2002). Internet for Development.  Eldis, Institute of Development Studies, university of Sussex, http://www.vts.rdn.ac.uk/tutorial/development 

(7) Elsevier Science Direct, http://www.sciencedirect.com Volume/issue alert service. Registration needed - free of charge; Blackwell Synergy, http:/www.blackwell-synergy.com Table of contents alerts and saved search alerts. Registration needed - free of charge.

(8) Calishan, T. (2004). Web search garage. USA, New Jersey, Prentice Hall PTR, http://www.researchbuzz.com/web-search-garage.shtml 

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