Academic and student support
Our study support services and extensive resources are designed to help you succeed during your studies.
Mathematics Learning Support Centre
If you feel like you might benefit from additional help with mathematics and statistics, you can access help by taking advantage of one or more of the following facilities:
- two superb resource centres with private and group study areas
- mathematics: drop-in surgeries available four hours a day
- statistics: drop-in surgeries and free advisory service
- Eureka Centre for mathematical confidence.
English Language Support Service
If you need help improving your English language skills, our English Language Support Service (ELSS) offers academic English and study skills workshops, courses and online resources for UK, EU and international students. A range of online resources is also available for students at our London campus.
English Language Support Service is situated in Bridgeman Building on the centre of campus.
Tel: 01509 228325
The services available at our Loughborough campus include software tools, online learning and teaching facilities, as well as access to the internet and email. The wireless network provides internet access from over 10,000 locations on campus, including study bedrooms in all University-managed halls of residence. Facilities include open access computer suites across campus, which are usually open 24 hours a day, seven days a week.
The Hall Network Service, known as HallNet, can provide you with access to the University network and the wider Internet.
Recently benefiting from a multi-million pound refurbishment, the Library at the Loughborough campus provides a complete range of services to support you, including:
- 24/7 access during revision and exam periods
- over 9,000m2 of space with around 700,000 volumes, DVDs and CDs
- over 100 databases and 30,000 electronic journals.
The Library has over 80 staff, and is staffed until 2am during term time. We provide a complete information and enquiry service and can teach you how to make the best possible use of the wide range of resources available. We provide a wide range of free training opportunities for students, including workshops on referencing software and developing an effective approach to academic reading.
There are many different study spaces, including 20 group study rooms, silent study areas and individual study areas. There is also a flexible study space with PCs, tables, chairs and whiteboards, where you can work in groups, use laptops/mobile phones, and have cold food and drinks.
We also offer an Inter-Library Loan service, which provides you with access to print collections and electronic articles that are not available from Loughborough University Library. This is a useful service that provides access to thousands of books and articles from other libraries around the UK and occasionally from overseas that you may need for research purposes. Sometimes these resources can be obtained as photocopies or PDFs which you can then keep.
In terms of refreshments, there are vending machines on floor 3 as well as a café serving a wide variety of hot food and snacks. There's also the library shop which is conveniently located in the main entrance, which stocks snacks, drinks and stationary supplies.
There is an IT services desk situated in the main entrance to the library and they offer a drop-in service where you can bring your laptop for free technical support.
Student Advice and Support Service
The Student Advice and Support Service (SASS) offers free, confidential and impartial information and advice for all you before and during your studies.
Our aim is to ensure that you are not disadvantaged by a lack of knowledge of your rights, entitlements and responsibilities and that you are able to make informed decisions to resolve difficulties you may encounter.
The Student Advice and Support Service were very helpful. They put together a series of events that helped me to settle in and they prepared me on how to have a rewarding stay at Loughborough.
Samuel Adema, MSc Advanced Computer Science
Student Voice is a confidential and non-judgmental service situated downstairs in the Student's Union. They offer support on a range of issues that you may have with the University. This includes advice on academic misconduct or appealing results. To book an appointment call 01509 635 072 or email Voiceadvisor@lsu.co.uk. Alternatively use this form.