Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 222222
Loughborough University

Staff Development

Driving continuous improvement

Excellence at Loughborough

* Please note that these two courses are now run as bespoke sessions in your Department/School.

Book on 'Excellence at Loughborough' courses

This suite of courses aimed at all levels of staff across the University focuses on improving skills in communication and interpersonal skills, in order to embed service excellence in everything we do.

Across the University we need to start working together more effectively in order to sustain our competitive advantage, by providing greater internal and external customer satisfaction. We already have a reputation for delivering excellent customer satisfaction. However, other universities are working hard to catch us up and we need to continuously drive improvements and build better working relationships.

The Excellence at Loughborough is about encouraging all staff, no matter which department or school they work in to focus on Personal Responsibility in Delivering Excellence (PRIDE).


Contact us

Tel: 01509 222381