Using the library
Borrowing and returning books
You can borrow a wide range of material from the Library using the self-service machines located on Levels 1,2 & 3. Don't forget you'll need to bring University ID card with you if you want to borrow items.
While the Library is open, items should be returned using the self-service machines on level 3 of the Library or, in case of further queries, to the User Services Desk. If you cannot get to the Library during opening hours, there is a book return drop box outside the main Library doors which will be emptied the next working day.
How many items can I borrow?
|Type of patron||Maximum number of loans|
|Undergraduate students||20 items (4 of which can be High Demand)|
|Undergraduate finalists||25 items (4 of which can be High Demand)|
|Postgraduate (taught) students||25 items (4 of which can be High Demand)|
|Research students||35 items (4 of which can be High Demand)|
|Staff||35 items (4 of which can be High Demand)|
|Alumni||8 items (no High Demand)|
|External users (e.g. Sconul)||4 items (no High Demand)|
How long can I borrow items for?
|Type of item||Length of loan|
4 weeks for undergraduates, taught postgraduates and external users.
Staff and researchers have three return dates: end of semester 1, end of Semester 2 and end of summer vacation
|Week loan (green spine label)||7 days|
|High demand short loan (yellow spine label)||Books will be issued to 23.55 on the next working day|
Distance and part-time students and those registered with CDS can borrow long loan items for 6 weeks and week loan items for two weeks once the Library has been informed of their status by CDS.
Books need to be returned/renewed by 23.55 on the date the book is due for return. Books returned/renewed after these times will incur a fine.
Please note that all items remain available for recall at any time (apart from Christmas and Easter vacations).
What are the fines for late returns?
|Type of item||Fine|
|High demand item||£3 per day|
|Any other type of item||50p per day|
The Library will send two loan notice letters before a book becomes overdue and then overdue reminders (via email initially and via letter if you haven’t replied to the first two overdue reminder emails) when items become late. During this period, the fines will continue to increase daily on each overdue item. If you fail to respond to these notices, the Library will invoice you for the replacement cost of the book and you will be fined a further £20 to meet Finance Office costs.
All notices are sent to your Loughborough staff/student email address. We cannot use substitute addresses unless you are an external user.
Please note if you have more than £5 in library fines you will be unable to borrow further items until your fines are reduced below this level or paid off completely.
N.B. If you have any query about what is on your account, please contact the User Services Manager immediately or ask for assistance at one of the Library’s enquiry desks.
The week before term ends we roll the due dates on for the vacations for all students so that books issued or renewed in that final week are issued until the start of the next term UNLESS a book has an outstanding request on it, in which case it will still only issue for one week.
After feedback from our users, we have stopped recalling books after the last week of term in both the Christmas and Easter vacations (subject to the exception outlined above).
N.B. Any book can still be recalled during the Summer vacation, so you should continue to check your staff/student email account and post the book back to the Library if you are not in Loughborough. Failure to do so, will mean a fine will accrue.
Any Long or One Week Loan or High demand item can be requested if all the available copies are on loan via the Catalogue.
How do I check my requests?
You can see if your requested items have arrived by using the My Account option on Library Catalogue Plus, then choosing Holds.
If a reservation is marked On Hold, the item is waiting at the main User Services Desk for collection on L3. Long and week loan requests are held for three working days. High demand holds are only kept for one working day due to the high turnover of stock
How can I cancel reservations?
If you no longer need a reserved item, you should cancel your request in the Holds screen of My Account. Click cancel on the far right hand side of the title you would like to delete. N.B. You will not be able to cancel a request if the item is already on hold for you.
Please be aware that any of your books can be recalled. You will receive an email from us to warn you that the item has been recalled. You have 7 days from the date printed on the email to return the item for long loan items. Week loan items that have been requested will not be renewable and should be returned according to the date in the email. Check the email carefully to ensure you are returning the correct title.
The recall system works for you as well. If you reserve an item, you can expect to receive it in about 7 to 10 days, unless it is in very heavy demand.
If you need to remind yourself which items you have currently out on loan, use the My Account option on Library Catalogue Plus. You will need to sign in using your username and password (the same one you use to access your emails) and choose My Account .
If you are not sure what your username and passwords are you can ask at one of the enquiry desks in the Library or at the IT Services helpdesk in Haslegrave, providing you have your student/staff card with you.
You can also check your account on the self service machines in the Library.
To renew the items you have out on loan, log on to the catalogue and select My Account (as above) and then click on Loans. A list of all the items you have out on loan will be displayed. You can renew one item at a time by selecting the item and following the instructions. If the system is unable to renew an item it will inform you of the details of the book so that you can return it to the Library.
There is a short video of how to do this online.
You must always bring High Demand Loans to the Library on the due date. If they have been booked for that day by another reader, you will not be able to renew them. They must be returned on the self service machine in the High Demand section before 2:30pm.
High Demand books cannot be renewed by telephone.
Firstly, it is important to make a note of when the book you have borrowed is due for return. When issued on the self-service machines, you will be issued with a receipt which outlines the return date for every item on your account. It is your responsibility to make a note of this due date and return the books accordingly. This is particularly important with books in the high demand collection – which could be due for return on the same day of borrowing
Secondly, make sure you keep an eye on your staff/student email address. We send out reminder courtesy notices between 3-4 days before a book is due for return.
Thirdly, make sure you know if a book has been requested by another user – we will send recall notices to your email address informing you the return date has been amended and telling you the new due date (usually 7 days from the date of recall). The book must be returned by this new due date or it will incur fines on a daily basis.
Finally, when you do return items on the self-service machines, make sure your transaction has registered correctly by checking (and retaining) your receipt. This is your proof in case of query.
IF the Library contacts you about an item on your account that you do not recognise or think have returned, please contact the Library asap either at one of the enquiry desks or by contacting the User Services Manager directly (M.S.Cunningham@lboro.ac.uk)
First please have a good look for the item before reporting it to the Library as lost as you will be charged the cost of replacing the item plus a £10 admin fee. You may also be charged fines for non return of the item.