Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 222222
Loughborough University

University Library

Users with additional needs

The Pilkington Library has access for wheelchairs users. There are two allocated car parking spaces for users who are registered as disabled and have an orange or blue disabled sticker displayed in their vehicle. A lift is available in the Library so that users with mobility problems can access all floors. Toilet facilities for users with disabilities are available on Level 3 of the Pilkington Library.

As part of the University induction for new students with additional needs, a tour of the Library is included to introduce students to the Library services and facilities available.

Deaf Alerter

The Pilkington Library is equipped with a Deaf Alerter system which is a warning system for people who are deaf/hard of hearing. The alerter operates anywhere within the Library building. The system is permanently connected to the Library's fire alarm control panel and closing sounder, so that when either is activated, a signal is automatically sent to each Alerter in the building. These small Alerter units can be placed in a pocket or attached to a belt. In the case of an emergency in the building, or the Library is closing, the alerter will vibrate and display a message warning the user to leave the building.

The Deaf Alerter system within the Pilkington Library is fitted with the All Call feature. All Call means that the alarm transmission is capable of being received not only by our own alerters, but also by those who have their own personal alerter. The All Call symbol is displayed at the entrance door. Visitors wishing to borrow an alerter unit while visiting the Pilkington Library should enquire at Information & Enquiries on Level 3. You will need your University ID card to be able to borrow one of the alerters.

Induction loops

Induction loop systems have been fitted in Training Rooms 1 and 2, and on an area of the Information & Enquiries Desk on Level 3. A portable system is also available for use in Group Study Rooms. Please enquire at Information & Enquiries desk if you require further information.

Equipment Available

The Library has a range of equipment available. Please ask at the Information and Enquiries counter for more information about the following:

Galileo Reading System

The Galileo Reading System has been developed by Robotron for people who are blind or who have difficulty in reading printed text. The automatic scanner scans a page and analyses it to learn which parts are text and which graphics. After scanning, the text can either be read back immediately, or saved to disk.

Telesensory Chroma Plus

The equipment consists of a Chroma Plus Camera and a viewing table connected to a colour monitor to aid users with limited vision. In addition to full-colour viewing, Chroma Plus has a high-contrast black and white mode for reading text. Chroma's CCD camera has a built-in zoom lens which magnifies from 3 to 60 times enabling users to view a range of materials.


This is an easy to use 17 x magnifier with the option of colour, white on black, or black on white display.

Special Loan Arrangements

Special loan arrangements can be set up via the Counselling and Disabilities Service CDS. If any user has difficulty in accessing the shelves, photocopiers or other equipment help is available from staff on the Enquiry Desks on each floor. If anyone requires help or information that could take some time, we ask that some notice is given so that staff can be available when required.

Means of escape for disabled people in case of an emergency

Refuges for Disabled users

If a disabled user is situated on Level 3 of the building when the fire alarm sounds, he/she can leave via the front exit of the Library on that level as long as the fire isn't in the entrance/exit area - if it is then the procedures below will need to be followed.

If they are situated on Levels 1, 2 or 4 of the building they will need assistance as the lift cannot be used. They should wait while the majority of occupants evacuate, then seek the attention of a fire marshal or member of staff and proceed to the entrance of the nearest available staircase, on that floor, termed a refuge.

Outside most of the Library building's staircase doors are Refuge Point areas indicated by a sign on the wall. The disabled user should wait next to the Refuge Point sign and follow the instructions on the sign. The instructions ask the person to wait until the staircase is clear of other users before moving onto the staircase landing.

Once safely inside the staircase, ensure that the doors to that staircase are closed. The disabled user should be positioned next to the Refuge Alerter so that the user guide can be read. The user guide explains how Gatehouse Security can be contacted using the Refuge Alerter panel.

Once contact has been made with Gatehouse Staff the fire marshal should re-assure the person that arrangements will be made for their evacuation, then leave the building and inform the Evacuation Officer or Security staff, on Level 3, immediately that a disabled person requires assistance and give exact details of their location. Gatehouse staff should already be on their way with the C-Max evacuation chair following communication via the Refuge Alerter panel.

Most fire escape stairways or designated refuge areas are designed to offer half an hour of fire resistance and will also provide the necessary protection until the arrival of the LU Security personal, with the C-Max evacuation chair, or the Fire and Rescue Service to allow a safe evacuation.



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