IT ServicesStaff


Photo: Egypt: The (modern) Library at Alexandria.

eduroam - Using IT facilities at other HEIs

What is it?

eduroam allows Loughborough staff and students to take their wireless devices to other educational institutions worldwide, and connect to the wifi using their Loughborough University credentials.  

Getting ready before you go

First, configure your device by visiting 

Note: For users of the University Managed Windows Service when using eduroam at other organisations, join the eduroam (Off Campus) wireless network and enter your University username followed by e.g. ( and password.  The device has a pre-configured profile which has the correct trust settings.

Once you are set up to use the eduroam wireless network at Loughborough, you are set up to use it worldwide.

Where is it available?

eduroam logo.

eduroam is available at most Universities in Europe and USA, and many Universities around the world.  Information about where eduroam is available can be found by visiting

About eduroam

eduroam (EDUcation ROAMing) is a worldwide community whose aim is to "open your laptop and be online". eduroam allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any eduroam-enabled institution. The eduroam principle is based on the fact that the users' authentication is done by the user's home institution, whereas the authorisation decision allowing access to the network resources is done by the visited network. Put simply, a Loughborough user can visit other eduroam institutions and log into their network using their Loughborough University credentials.

eduroam uses 802.1X to authenticate users. To enable authentication at any eduroam site, a worldwide hierarchical infrastructure of authentication servers (RADIUS) exists which securely tunnel users' authentication attempts back to their home institution.

Staff managed Windows 7 Service users

The Windows 7 Service already has the eduroam wireless network set up for your use.

Students and Staff not using the Staff Managed Windows 7 Service

The eduroam wireless network requires the client device to be configured for WPA/WPA2 enterprise (EAP-TLS, PEAP or EAP-TTLS). Students and Staff (not using the Staff Managed Windows 7 Service) can configure their devices by connecting to the setup-wifi wireless network on campus. Once connected, users should open a web browser and they will be redirected to an automated tool which will help configure their device.

If your device doesn't support the automated method you will need to consult your device manufacturer's documentation for connecting to a WPA2 enterprise network. Together with the Wireless technical information and instructions from your manufacturer, you will need to configure your device manually to connect to eduroam.

Legal Stuff

Legal StuffAll users of the eduroam service are required to adhere to our Acceptable Use Policy and any equivalent policies of the academic institution they are visiting, and the Users section of the Janet Roaming Policy.


You may need check with staff at the site that you will be visiting to find out what eduroam facilities are available there. In the long term it is hoped that there will be information on the web at each site explaining the services on offer and how they can be used by visitors.

You should follow any local instructions issued by the computing service at the institute that you are visiting regarding security, access restrictions and acceptable use policies. Note that you are also still bound by the Loughborough University Acceptable Use Policy. Where the policies and regulations differ, the most restrictive applies.

Please ensure you have properly configured your devices to connect to eduroam before travelling. To configure your device join the 'setup-wifi' wireless network on campus and use the configuration utility to configure your device. Click here for further information about configuring your device.

Once authenticated you should usually have access to at least web browsing. This will allow you to access your Loughborough e-mail via our Staff Webmail or Student Webmail services. You can also access other web based Loughborough resources such as the Learn server, the Library Catalogue Plus and Athens authenticated databases. As a guest you will not normally have access to the visited institution's facilities such as applications, printing, etc. It is recommended that staff and students make use of the VPN service whilst visiting other eduroam sites. Click here for information about how to access the VPN service.


Loughborough University users roaming to other institutions should contact Loughborough University IT Services at for support.