IT ServicesStaff

Services

Templates

The templates are divided as to the first stage they are required.

They are intended as a guide to the types of information required to support the successful delivery of a project and their use and rigor will depend on the project and needs of the sponsors and stakeholders.

NOTE - tables below are placeholders for templates. Templates will be defined by relevant stakeholders.

Stage 1: Initiating (Pre-Project) Stage

Artefacts

Template

Project Proposal Document (PPD)

PPD

Service Improvement Document

SI

High Level Plan

 

RAID/Status Report

Project Dashboard

Stage 2: Planning & Elaboration (Initiation) Stage

Artefacts

Template   

Project Initiation Document (PID)

 PID

Project Plan

 Project Plan

Requirement Catalogue / RTM

 Requirements Document

High Level Design

 

RFP / Tender

Details

Test Plan

Test Plan

Cutover Plan

 

Service Acceptance Plan

 

User Training Plan

Training Plan

Stakeholder Communications

S/H Comms Plan

Stage 3: Monitoring & Controlling (Delivery) Stage

Artefacts 

Template

Detailed Requirements

Requirements Document 

Detailed Design

 

Technical Specification

 

Products

 

Test Plan / Reports

Test Plan

Detailed Cutover Plan

 

Service Readiness Assessment

Service Acceptance Preparation & Readiness

Stage Gate Assurance

Project Assurance Checklist

Stage 4:Closing (Final Delivery) Stage

Artefacts

Template  

Project Change Request

 Change Request 

User Training

 

Lesson Learned

 

Warranty

 

Project Closure

 Closure Report

Other Templates

Artefacts

Template  

Highlight Report

 Highlight Report