IT ServicesStaff

Services

Business Partnering

What does Business Partnering offer?

  • A service to discuss your requirements
  • Help creating a business case to improve current or develop new IT services
  • A better understanding of your strategic aims and operational activities
  • Identify opportunities for collaborative working across the University
  • A way to feedback on all IT services
  • An escalation point for any IT service related issue

Partner Events

IT Partnering Events are intended to bring together colleagues from across the Univeristy to help facilitate networking, learning and the sharing of knowledge and experiences.

What do IT Partnering Events cover?

A variety of Partner Events are held over the course of the year which include, but not limited to:

  • Talks from external companies or HEI’s, such as Microsoft.
  • Seminars on I.T. developments both within the University and elsewhere.
  • Awareness raising for new or forthcoming services.

Past Events

Student Journey Workshop (22nd March 2017)

The aim of this event was to review the entire journey of a student, from initially visiting the campus on open days open days to becoming an alumni, focusing on how IT Services engage with student throughout their life here at Loughborough. The work shop has helped identify areas where student experience can be improved across ITS services offered to students. 

IT Partner Event – Draft IT Strategy (19th January 2016)

This event was an opportunity for colleagues around the University to find out about our Draft IT Strategy. The presentation highlighted why we need a strategy, our strategic ambitions, principles, core capabilities and what the next steps were for the strategy.

The event also included a session of Speed Networking; these short sessions provide an opportunity for staff of the university to talk directly to IT Services staff about their respective services to find out more about current activities

Click here for the events presentation. 

The benefits of Microsoft Office 365 – the future of cloud productivity (4th November 2015)

IT Services are developing the productivity and communication platform of Microsoft Office 365. This event demonstrated how IT Services plan to consolidate similar services in this area to Microsoft Office 365 for both staff and students. Attendees were given the chance to see how the Microsoft Office 365 platform will enhance the users’ experience, allowing for easier transition as the Google services are gradually phased out.

Microsoft Office 365 has many benefits, these include:

  • Unlimited file store using Microsoft OneDrive
  • Web based access to Word, Excel, PowerPoint and other Microsoft Office from any device – no requirement for fileport, VPN, USB sticks, Dropbox, duplication of files etc.
  • Rich collaboration tools for both staff and student
  • Easy access to free Microsoft software for student and for staff home use.

This IT Partner event was open to any member of University staff; giving attendees an opportunity to see what a future unified strategy in this area can bring, and more importantly for them to provide feedback on what they would find useful for their work, collaboration and engagement with students.

Click here for the events presentation. 

IT Partner Event – Staff Mail Archive and Service Delivery (19th August 2015)

This event was an opportunity for colleagues around the University to find out about the decommissioning of the Staff Mail Archive. The presentation outlined why the Staff mail Archive was being decommissioned and information for staff as to what this would be replaced with and the next steps.

The event also included a session of Speed Networking; these short sessions provide an opportunity for staff of the university to talk directly to IT Services staff about their respective services to find out more about current activities

Click here for the events presentation. 

IT Partner Event – IT Support for Research (20th May 2015)

The event was an opportunity for colleagues around the university to discuss how can IT Services support their research needs within the University. The event looked at how the unievristy could reassure funding bodies in the area of Information Security and asked if attendees need support in programming code revision management; or simply require storage, a website or blog for their research projects. IT Services hosted a dedicated event for research active colleagues in May 2015 – an event addressing these important topics, offering an opportunity for attendees to directly provide feedback on your IT requirements. 

Click here for the events presentation. 

IT Partner Event - IT Delivery Project, Phase 2 and Communication Improvements (29th April 2015)

This event was an opportunity for colleagues around the university to find out about Phase 2 of the IT Delivery Project. The presentation outlined how the project was setup to investigate how we can deliver better and more efficient IT support across multiple schools and professional services and increase engagement and co-operation between School IT staff and IT Services staff. In addition the presentation provided an overview of how the experiment had gone so far and the next steps.

The event also included a session of Speed Networking; these short sessions provide an opportunity for staff of the university to talk directly to IT Services staff about their respective services to find out more about current activities

Click here for the events presentation. 

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Innovation

Discuss Requirements and Create Business Case

A business relationship manager will discuss your requirements for an improvement to an existing service or your requirement for a new service. Business Partnering will bring together key requirements from around the University to help ensure the correct solutions are implemented. 

Better Understanding of your Strategic Aims and Operational Activities.

Business Partnering can review your annual plans and quadrennial review and discuss how we may assist you to meet your aims and objectives. As part of this, Business Partnering are able to work with you to produce an appropriate IT strategy.

Ideas and Innovations

We want your ideas and innovations on ways we can improve our existing services and also ideas for new services. If you have any ideas, please email bp@lboro.ac.uk and a member of the team will get back to you to discuss further.

Clive Woodhouse

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Head of Business Partnering

Jeremy Byrne

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Business Relationship Manager

Dawn Luck

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Student Experience Manager

Michelle Davies

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Student Experience Officer

Sophie Currie

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Administrative Officer

Sasha Dosanjh

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Student Experience Officer