IT ServicesStaff

Mobile Devices

Printing

Printing on campus couldn’t be simpler using the university’s Print Service provided by Creative and Print Services, who manage the full service and the provision of the Multi Functional Devices (MFDs). Please refer to Print Services website.

These devices provide the following facilities:

Printing in black and white (doublesided by default)

Printing in colour (single sided by default)

Copying (the device acts like a traditional photocopier)

Scan to email (documents/photos can be scanned and emailed to any email address).

Instructions for your personal device

If you want to set up printing from your personal device, you will need to be connected to the campus network by one of the following:

Wi-Fi - old version (eduroam)
The VPN

Windows Configuration

1

Start Button

Click on the Windows Start button.

2 Screen image: Start and Search programs and files.

Run

Vista / Windows 7 - In the Search programs and files entry, type in Run and press enter.

Windows XP - Click on Run...

3

In the box that appears please type:

For students \\student-print.lboro.ac.uk then click OK

For Staff \\staff-print.lboro.ac.uk then click OK

4

Enter lunet\username and password

When prompted for your login/password please type like the following. Login: lunet\your username. Password: your password. Click OK.

5

Select mono and colour printers

Depending on staff or student.

You will be presented with a list of printers, double click on student-mono for students (including taught-course postgraduates) or staff-mono for members of staff (including research postgraduates) and wait for it to install.

You will be asked if you trust the driver, click on Yes/OK.

When the mono install has finished, double click on student-colour for students or staff-colour for staff to install the follow-me colour printer.

Windows 8 Configuration

1

Start Menu

Go to the Start menu by pressing the Windows key on your keyboard or hover your mouse in the bottom left of the screen and click on the Start icon when it appears.

2

Run Application

Type in the word 'RUN', this will bring up a search box on the right hand side of the screen, when complete click on the run application (the top result) 

3

Enter Information

For students \\student-print.lboro.ac.uk then click OK

For Staff \\staff-print.lboro.ac.uk then click OK

4

Enter your Credentials

Enter in your username and password in the following format lunet\username and your Loughborough University IT Account password in the password field

5

Select Printer

Following your login you will be presented with a list of University printers, scroll down the list until you find the student-mono printer, double click this and let your computer install the necessary files to connect to this printer.

7

Installing Colour Printer

To install the student colour printer onto your Window 8 PC follow the instructions given in step 5, this time find the student-colour printer.

8

Installation Completed

Once the installation is complete you will be able to use these printers from an application of your choice.

Windows 10 Configuration

1

Start Button

Go to the Start menu by pressing the Windows key on your keyboard or hover your mouse in the bottom left of the screen and click on the Start icon when it appears.

2 Windows 10 Run box

Run an Application

For students \\student-print.lboro.ac.uk then click OK

For Staff \\staff-print.lboro.ac.uk then click OK

3

Enter yours Credentials

Enter in your username and password in the following format lunet\username and your Loughborough University IT Account password in the password field.

4 Windows 10 Select Printer

Select Printer

Following your login you will be presented with a list of University printers, scroll down the list until you find the student-mono printer, double click this and let your computer install the necessary files to connect to this printer.

5

Installing Colour Printer

To install the student colour printer onto your Window 10 PC follow the instructions given in step 4, this time find the student-colour printer.

6

Installation Completed

Once the installation is complete, you will be able to use these printers from an application of your choice.

Mac OS X Configuration

Printing is supported from OS X 10.8 and newer.

In order to connect Macs to the central print service, please follow the process below....

1

Download Ricoh drivers and install

Download the latest Ricoh drivers for the Mac OS and install them.

2

Select Run and System Preferences

  1. Run the RicohPrinterDrivers.pkg
  2. Navigate to System Preferences and click on Print and Scan.
3 Screen image: Print & Fax.

Click+

Click the + symbol to add a new printer.

4 Screen image: Contextual menu.

Ensure Advanced option is in Add Printer window

If you don't have the Advanced option in your Add Printer window, Ctrl-click on the tool bar area and select Customize Toolbar from the pop-up menu. Drag Advanced to the toolbar.

5

Click Advanced

Click Advanced on the toolbar.

6 Screen image: Add Printer.

Complete URL field

Next to the Type field, select the drop down menu and select Windows printer via spools.

The URL field should be filled in in the form of….

smb://staff-print.lboro.ac.uk/staff-mono – See Cups

smb://staff-print.lboro.ac.uk/staff-colour

smb://staff-print.lboro.ac.uk/staff-Invoice

smb://student-print.lboro.ac.uk/student-mono– See Cups

smb://student-print.lboro.ac.uk/student-colour

The Name field will auto-populate.  In the name field put in the short name for the queue (e.g. staff-mono)

7

Select Ricoh Aficio MP C5000 PS

8 screen grab: mac image of spool settings.

Complete URL field

All fields are now completed

Click on Add

9

Select Option Tray

Select the drop down menu next to the Option Tray field and select Lower Paper Trays.

Click on OK

10

Open up the Safari Web browser

Type http://localhost:631

You will see the displayed message.

11

Launch Terminal

Launch Terminal

Type cupsctl WebInterface=yes

12

Refresh the Browser

Refresh the browser

Click on the Administration Tab

Select the Manage Printers button

Select the relevant Printer under Queue name

13

Set Default Options

Click on the 2nd drop-down list (which will currently be displaying Administration).

Select Set Default Options from the list that appears.

14

Click on the Policies option.

Click on the drop down menu next to the Error Policy field and select retry-current-job.

15

Select General Option

For mono printers select the drop down menu next to the Colour Mode field and select Black and White. For colour printers select the drop down menu next to the Colour Mode field and select Colour.

Navigate to the bottom of the page and select Set Default Options

Optional: By default CUPS assigns all prints to single sided, to change this, change the duplex option from off to long Edge. Note this option should be changed if you wish to print to duplex(double sided) by default, if you only occasionally wish to print via duplex, then this can be done via the print window in the application you wish to print from.

Enter Admin credentials.

Repeat for other printers if required.

Once all printers have been configured, we recommend disabling the CUPS web interface for security purposes. To do this, launch Terminal, and type cupsctl WebInterface=no and press Enter.

16

When Printing

If you are not bound to the domain when printing you will be prompted for your username and password.

Ensure that Registered User is selected, enter Name in the format username and Password completed with your University password.

If you are the sole user of your system you may choose to Remember this password in my keychain which means you will no longer be prompted for your username and password as the job will be sent to the printer automatically, and you will be charged accordingly when you print.

Collecting a Printout

1 Image: Safecon console.

Switch On

If the printer is in power saving mode then press the flashing green button to awaken it.

2 Screen image: Windows Login.

Log in

Place your University ID card near the black box (labelled SafeCom) on the right of the machine. As an alternative, press on the touch-screen and then using the on-screen keyboard enter your username followed by OK, then your password followed by OK, and finally press Login.

Always remember to Logout after you have finished using the printer / copier.

3 Screen image: Select screen.

Available Options

From the menu screen you can choose to Print or (scan to) E-mail.

4 Screen image: Printing...

Press on the jobs you wish to print and then press the Print button on the bottom left of the screen.

Always remember to Logout after you have finished using the printer / copier.

5 Diagram: Copy button on console.

Copying

Press the button labelled COPY on the top left of the console to access the copying features.

When you have finished copying press the button labelled MENU on the bottom left of the console to return to the main menu screen.

Always remember to Logout after you have finished using the printer / copier

6 Screen image: Ready to scan your documents.

Scanning

Put the page you wish on scan face down under the glass and press the Send button to e-mail it to yourself.

Always remember to Logout after you have finished using the printer / copier.

Staff printing costs

When staff print, the SafeCom print service management software will record their print activity and assign a charge as detailed above. Departments will be charged for all printing carried out by their staff regardless of the device used. This means that charges may appear on the bill for use of printers outside of the department’s immediate location or building.

At the start of each financial quarter the IT Services Management Support Office will email a report detailing the charges for the previous quarter to the designated contacts.

Those contacts will be asked to review the charges and raise and issues or concerns within the timescales detailed.

After the agreed deadline the charges will be taken from the project codes detailed in the report via a General Ledger Transfer in Agresso.