IT ServicesStaff

Hardware

Computers & Laptops

New desktop, workstation and laptop suppliers:

Exciting news! During September the University will be changing hardware suppliers, from XMA to Stone for desktops and workstations, and from XMA to Dell for laptops and surface devices.  Go-live for the new contracts will be the 8th October 2018.

A roadshow will be held to give you an opportunity to have a look at the new machines

The session will be

Thursday 4th October  – 2pm until 4pm – West Park – DAV1102

For more information in the interim please contact Lynne Newbitt in IT Services. 

 

Ordering Equipment prior to the launch of our new suppliers:

Before we change hardware suppliers you can still order desktops, laptops and other computer equipment as normal through your usual routes with XMA (in partnership with Toshiba) who are our current supplier of hardware.

Academia remain as our accredited hardware supplier for Apple devices for Loughborough University and order should be placed with them via Punchout.

If you are purchasing IT equipment for a department or research group please consult your local IT staff. They will help you ensure correct technical standards and that the University's substantial purchasing power is used to obtain the best value for money.

Click here for the XMA/Viglen portal to purchase equipment. Agresso Supplier number: S14286

In order to ensure that the costs associated with the kit order have been authorised, orders can only be accepted from an approved Agresso authoriser – or if there is explicit authorisation from them in the emailed request.

Please find specifications and prices of the desktop and laptop models, monitor and accessories:

Frequently Asked Questions

If an order is placed what is the delivery time agreement?

Guaranteed delivery times are as follows:

  • Standard Laptops - 5 days
  • Standard Desktop - 5 days

How long is the warranty?

Hardware is covered under warranty for 4 years. 

Who can I contact at XMA/Viglen?

Account Management 
 
Ed Johnson
ed.johnson@xma.co.uk

Customer Care 
For after-sales enquiries, including repairs and replacement of parts.
Tel: 01727 201 810

To view the catalogue of items available please click hereAgresso Supplier number: S10679

Please note that there is now a mandatory £7 charge for engraving 'Property of Loughborough University' on all orders for iPads etc. going forward - please account for this on your purchase orders.  

Trade in and Disposal Service

If you are looking to trade in any Apple equipment then Academia's ReviveIT service can help.

All Apple equipment is covered by this arrangement including mobile phones which are out of contract.

Please click here for more details and to obtain a trade-in quote.

We recommend you discuss all 'trade-ins' with IT Services before purchasing. 

Stone

Purchasing

The Stone models are now available to purchase. (Prices and Specifications can also be found below) 

Please ensure you select the correct Agresso supplier record:

  • STONE - Agresso supplier number S15961

In order to ensure that the costs associated with the kit order have been authorised, orders can only be accepted from an approved Agresso authoriser – or if there is explicit authorisation from them in the emailed request.

Desktops

Range available from Stone

All models come with keyboards and mice.

For Lab machines. please contact your Park IT colleagues who will be able to provide the specifications and pricing

Monitors

Iiyama Monitors

There are three Monitor Models/Sizes to choose from:

Workstations

Workstations

Stone are now the University's chosen supplier for Workstations, they offer a tailored workstations service

Please contact them directly to discuss your requirements

Craig Campion

01785 786 888

07493 865 217

Craig.campion@stonegroup.co.uk

Accessories

Accessories available

  • CROSOFT Desktop 600 Business USB Keyboard and Optical Mouse
  • Microsoft Wired Keyboard 600 USB Port EngBrit Hardware Black
  • Microsoft Basic Optical Mouse Black USB - V2.0 - 4YH-00007
  • Wireless Keyboard and Mouse

Frequently Asked Questions

If an order is placed what is the delivery time agreement?

Guaranteed delivery times are as follows:

  • Standard Desktop - 5 days (Delivery will be on a Thursday)

How long is the warranty?

Hardware is covered under warranty for 5 years.

Who can I contact at Stone?

Sales

Lyndsy Brown

01785 786 782

Lyndsy.brown@stonegroup.co.uk

Account Management

Craig Campion

01785 786 888

07493 865 217

Craig.campion@stonegroup.co.uk

Having problems with Stone?

Contact Lynne Newbitt in IT Services

Email: L.newbitt@lboro.ac.uk

Desk phone: 01509 226218

Lynne is the University Contract Manager

Dell

Purchasing

The Dell products are now available to purchase. (Prices and Specifications can also be found below) 

Please ensure you select the correct Agresso supplier record:

  • DELL - Agresso supplier number S12569

Laptops

Dell Laptop range

There are a selection of laptops for you to consider for a range of budgets and specifications.

 Standard laptops

2 in 1 Surface style devices

Monitors

Dell Monitors

There are three Monitor Models/Sizes to choose from:

Accessories

Dell Accessories

  • Professional 15" Briefcase
  • Professional 15" Backpack
  • Premier Sleeve 13"

Frequently Asked Questions

If an order is placed what is the delivery time agreement?

Guaranteed delivery times are as follows:

  • Standard Laptops - between 5 days and 3 weeks depending on the model you choose

How long is the warranty?

Hardware is covered under warranty for 5 years.

Who can I contact at Dell?

Sales

Jade Blair

Office phone: 01344 373948

Email: Jade.Blair@Dell.com

 

Account manager

Tina Hall

Mobile: 07753 302892

Email: Tina.J.Hall@dell.com

Having problems with Dell?

Contact Lynne Newbitt in IT Services

Email: L.newbitt@lboro.ac.uk

Desk phone: 01509 226218

 

Lynne is the University Contract Manager