IT Services

Announcements

Warning: Phishing via spam email

2:17PM, 2 October 2017

Please be aware of phishing scam emails targeting students. Students at UK Universities are being targeted during the start of term.

Please be vigilant when dealing with emails containing links or attachments, especially those purporting to be from the University or the Helpdesk or saying to ‘click here’ to update your account, retain your access or similar.

- These emails will appear to come from the University’s Finance Department;

- The email subject will be along the lines of “You have been awarded a student grant”;

- A link in the email will take you to a University branded web page asking for personal details or a banking site asking for account details.

Please mark these emails as spam and do not click the links within them or open any attachments they might have. If you are unsure if an email is genuine or not please contact our Service Desk for advice.

If you have received a phishing email, clicked on the link and provided your university credentials (username and password), please contact the IT service desk (it.services@lboro.ac.uk or 01509 222333) so they can check your university mailbox and take recovery action.

More information and guidance can be found on the University’s IT Services website, via this link http://www.lboro.ac.uk/services/it/student/365/email/phishing/.

*Phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication.