Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 222222
Loughborough University

Facilities Management

Problem with cards

What do I do if my card is not working?

If your card is not working during office hours you should visit the Campus Card Desk in the Parcel and Card office (building number 49). For students who live in halls please contact Security or the Duty Sub Warden if it is out of hours.

Damaged, Lost and Stolen Cards

Replacement cards for those damaged, lost or stolen can be obtained from the Campus Card Desk located within the Parcel Office.

Damaged cards will be charged for unless through fair wear and tear which would not be expected on cards under 5 years old. Damage to cards can be caused by chewing, hole punching or bending them. In all such circumstances a replacement will be charged for.

All lost cards will be charged for.

Stolen cards will not be charged for if documented evidence of a crime reference number is provided.

Card replacement costs for the academic year 2017/18 will be £8.00

 

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Contact us

Campus Card Desk

01509 223887

8.30am-5.00pm Monday to Friday
9.00am-2.00pm Saturday