Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

English Language Support Service

Frequently Asked Questions (FAQs)

How do I book my pre-sessional accommodation

Accommodation is not included in the course tuition fee.  In order to book on-campus accommodation or private sector accommodation during your Pre-sessional Course, please visit the following website or contact the Student Accommodation Centre on Sac@lboro.ac.uk.

If you wish to arrive prior to the Pre-sessional Course start date, you will need to book an early arrival room.  To make a booking, please complete the online form.

When will I receive my Confirmation of Acceptance for Studies (CAS)?

The Admissions Office will not issue a CAS until at least 3 months before the start of your course.  Please click here for further information.

I have paid my final balance by bank transfer but haven’t heard anything. Have you received it?

Payments by bank transfer often take 3 to 4 days before they reach us.  If you haven’t received confirmation from us within 7 days of making payment, please email elsu@lboro.ac.uk.

I need a receipt for payment

Payments made by the on-line store will provide a receipt by email.  If paying by bank transfer, keep a copy of the transfer document as proof of payment.