Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Counselling and Disability Service

Giving Feedback

How can I give Feedback?

As part of our commitment to support disabled students throughout the needs assessment process, we would like to invite you to take some time to complete our feedback form. This allows us to consider the experience from a student's perspective, and provides us with the opportunity to improve the experience of Loughborough University Regional Assessment Centre.

To give feedback about your experience of attending an assessment of needs appointment at our centre, please complete the online survey at: https://lboro.onlinesurveys.ac.uk/lrac  Should you encounter any difficulty completing the survey please let us know.

This Assessment Centre is audited by DSA-QAG. You can also complete a survey run by DSA-QAG from this link: http://www.dsa-qag.org.uk/student-survey.html

What to do if you are dissatisfied with the service

Loughborough Regional Assessment Centre prides itself on the service it provides.  However, if you are unhappy with the service you have received, please direct complaints, in the first instance, to the Assessment Centre Manager by letter, telephone or email, at the address below:

Ursula Bilson
Assessment Centre Manager
Loughborough Regional Assessment Centre
Bridgeman Building
Loughborough University
Leicestershire
LE11 3TU
Email:  u.e.bilson@lboro.ac.uk
Telephone: 01509 222771
 

If we are unable to resolve your complaint it will be forwarded on to the Head of Counselling and Disabilities Service:

 
Veronica Moore
Bridgeman Building
Loughborough University
Leicestershire
LE11 3TU
Email:  V.U.Moore@lboro.ac.uk
Telephone: 01509 222770
 
 

Loughborough Regional Assessment Centre Complaints Procedure               Download a copy of the Loughborough Regional Assessment Centre Complaints Procedure

   

 

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Contact Us

Email: Access@hereward.ac.uk

Telephone: 02476 426 146

Fax: 0247 669 4305