Contact us
Address
Student Accommodation Centre
University Road
Loughborough University
Loughborough
Leicestershire
UK, LE11 3TU
Tel: +44 (0) 1509 222258 / 53
Fax: +44 (0) 1509 223906
Adviceline: +44 (0) 0844 709 2000
Email: sac@lboro.ac.uk
Location
UK Map, Campus map, Office location (Building 38)
Opening hours
Monday - Thursday 9:00am - 5:00pm
Friday: 9:30am - 4:30pm
Questions
Any questions that you may have, should be answered within the information on our website.
If you have any questions such as: 'How do I apply for accommodation in Hall?', please use our Frequently Asked Questions section.
Alternatively please email us at sac@lboro.ac.uk or come and see us if you have any other accommodation related questions.
Please note that at peak times during the application process we do experience high volumes of e-mails. Before sending an email, please first check that your question is not anwered in the information on our website. If your query is urgent, we would suggest that you telephone the adviceline as above and one of our team will be happy to advise you.
Problem with Website or Application process?
If you experience any problems with the website or have difficulties using the online application process, please complete the Helpdesk report form.
Feedback / complaints
If you are not satisfied with our service, in the first instance please email: sac@lboro.ac.uk for the attention of the Student Accommodation Centre Manager.
If you are not satisfied with the subsequent response or action taken by the Student Accommodation Centre, you can take it further by contacting Customer relations.
If you wish to give feedback about any aspect of our service, please complete our imago customer feedback form, or why not join our facebook group to receive updates on imago services hospitality and maintenance programmes.
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