Contacts and complaints
Incidents and complaints about anti-social behaviour
The University has regulations which make it clear that good behaviour is required on and off the campus.
Comprehensive systems are in place to deal with incidents and complaints of anti-social behaviour by students.
Reporting an Incident or making a complaint
Residents wanting to report an incident or make a complaint should do so by phoning 01509 222141. This is a phone line operational 24 hours a day in the security control room.
How the University deals with incidents and complaints
-
The University will first seek to identify whether its students are in fact involved in the incident/complaint. Naturally it cannot be held responsible for the actions of other students in the town.
-
Wherever possible University security will respond to/attend incidents as they happen.
-
Where appropriate a thorough investigation into the incident/complaint will take place.
- Disciplinary action against students found to be in breach of University regulations may be taken.
If the law is being broken (e.g. violence, vandalism), residents should always ring the police. Always ask for an incident number to ensure the details are officially logged. This will also help should any follow-up is required by yourself and for BATA reporting by the relevant authorities.
Other incident reporting and complaints
Any other incident reporting, or complaints by residents should, in the first instance, be made to:
Alison Barlow
Community Relations Officer
Hazlerigg Building
Loughborough University
Leicestershire, LE11 3TU
Telephone: 01509 228696
Email: A.J.Barlow@lboro.ac.uk
Other comments/requests for information
Please contact: Alison Barlow, Community Relations Officer using the details above.
