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2003 Library & Information Statistics Tables

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THE BRITISH LIBRARY DOCUMENT SUPPLY CENTRE

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Source of requests - UK & Eire customers 2001-02

BLDSC Source of requests - UK & Eire customers

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Facts and Figures

Demand

1996-97

2001-02

UK requests received

2,903,284

2,322,234

Overseas requests received

1,281,910

1,372,314

Total requests received

4,185,194

3,694,548

© fee requests received UK

56,437

97,068

© fee requests received overseas

398,311

595,148

UK requests sent overseas

6,830

3,756

Total number of customers

19,406

23,862

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Methods of requesting

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E-mail/ARTWeb

12.8%

50.3%

ARTTel (computer to computer)

53.5%

30.7%

Premium services

3.9%

6.1%

OPAC 97/Blaise

-

5.9%

Fax

5.6%

2.3%

Database hosts

3.5%

1.6%

Inside web

-

1.6%

Postal

20.1%

1.4%

Telex

0.5%

-

Other

0.1%

0.1%

 

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