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2002 Library & Information Statistics Tables

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THE BRITISH LIBRARY DOCUMENT SUPPLY CENTRE

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Source of requests - UK & Eire customers 2000-01

BLDSC Source of requests - UK & Eire customers

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Facts and Figures 2000-01

Demand

1995-96

2000-01

UK requests received

3,015,838

2,629,106

Overseas requests received

1,097,748

1,268,256

Total requests received

4,113,586

3,897,362

© fee requests received UK

53,165

96,473

© fee requests received overseas

250,967

540,716

UK requests sent overseas

8,844

3,978

Total number of customers

18,392

20,584

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Methods of requesting

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ARTTel (computer to computer)

59.6%

33.4%

E-mail/ARTWeb

3.6

46.2%

Postal

22.0%

4.3%

Premium services

3.8%

5.5%

OPAC 97/Blaise

-

4.5%

Fax

5.3%

3.1%

Database hosts

3.3%

1.5%

inside web

-

1.4%

Other

1.4%

0.1%

Telex

1.0%

-

 

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Forward to NHS library statistics 2002 LIST online: NHS library statistics

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