Security
Anti-Virus Software
Introduction
Loughborough University has invested in McAfee VirusScan Enterprise as its standard Windows computer virus detection and prevention software. Sophos is currently provided for Macintosh computers.
The software may be installed by any member of the University, either staff or student. It may be installed on office computers and home computers. The software must be removed from home computers once a user ceases to be a member of the University. The Anti Virus software may be installed on computers running Windows 2000 professional (or server), Windows XP or Windows 2003 Server, Windows Vista, or Macintosh OS 10.3.3 (or later).
This also provides the additional Anti Ad/Spyware module of McAfee VirusScan Enterprise free of charge to all staff and students.
Staff Desktop Service Users
University members who subscribe to IT Services' Staff Desktop Service will have the anti-virus software automatically installed on their office computer. No user action will be required.
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Further information for Staff Desktop Service www.lboro.ac.uk/it/desktop/anti-virus.html.
Any other user: Staff or Students
If you do NOT use the Staff Desktop Service and would like to install the anti-virus software please complete the following steps:
Versions
Previously the version of McAfee Virus Scan Enterprise offered to Loughborough University staff and students was McAfee Virus Scan 8.5i.
This has now been updated to the latest offering from McAfee, which is Virus Scan Enterprise 8.7i. This also comes with the Enterprise Anti Spyware Module.
If you are unsure which version of Virus Scan you are running please see FAQ for further assistance.
Patches
The available Virus Scan Installer 8.7i has been packaged with the latest McAfee patches. Please check this section periodically for updated information about available patches.
To install the Anti Virus Software (Windows):
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Login to the workstation as Administrator, or a user with administrative rights.
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Remove any currently installed virus checkers (usually via Control Panel / Add Remove Programs).
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Check you have a minimum of 120MB of free disk space on your C: drive (To check this, on any version of Windows, open up My Computer, right-click on the C: drive, and select Properties).
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Download Installer (you will need your University user name and password)
https://internal.lboro.ac.uk/restricted/cc/AntiVirus/McAfee/McAfeeVSE.exe. -
Save the Installer program file to your local PC, by clicking on the Save button.
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The installer is 82Mb in size and may take a little while to download from off campus.
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Once download is complete, click on Run to begin the installation.
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Please read the license agreement before installing as this is a requirement of our agreement with McAfee.
Select I accept the terms in the license agreement, and click Next.
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The McAfee installer will then install and configure McAfee Virus Scan Enterprise 8.7. During the installation you may see the progress pause for a short time. Please do not cancel the installation, it is still in progress.
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After the Installation has completed, you will be prompted to reboot the computer. Please click OK to reboot your computer.
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After rebooting the computer you should now see the VirusScan shield in the system tray.
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Right click on this icon and select About VirusScan, and the window below will be displayed. Here you can check that your DAT file is up to date.
If you require any technical assistance after installation, please view the F.A.Q. web page www.lboro.ac.uk/it/security/avfaq-87.html for common solutions or contact our Service Desk.
To install the Anti Virus Software (Macintosh):
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If you already have Sophos, follow the Uninstall Sophos instructions (you will need your University username and password) at https://internal.lboro.ac.uk/restricted/cc/AntiVirus/sophos-uninstall.html.
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Follow the Sophos installation instructions (you will need your University username and password) at https://internal.lboro.ac.uk/restricted/cc/AntiVirus/sophos-install.html.
Note: The instructions are located on the Intranet as the Sophos IDE files credentials are located in the document.
If you require any technical assistance after installation, please contact Information Technology Service Desk.
HallNet users
HallNet users must install anti-virus software, and keep it up to date. To install the Anti Virus software on your computer follow the Hallnet Windows 7 Anti-Virus Instructions at www.lboro.ac.uk/hallnet/win7/installav.html, HallNet Windows Vista Anti-Virus Instructions at www.lboro.ac.uk/it/hallnet/vista/av.html, HallNet Windows XP Anti-Virus instructions at www.lboro.ac.uk/it/hallnet/xp/av.html or the HallNet Macintosh OS/X Anti-Virus Instructions at https://internal.lboro.ac.uk/restricted/cc/AntiVirus/sophos-install.html, as appropriate.
Failure to do so is a breach of the HallNet acceptable use policy www.lboro.ac.uk/it/hallnet/shsaup.html.
Installation on PCs Off Campus:
The Anti-Virus software can be downloaded to be installed on machines off-campus using exactly the same instructions as above in the Any other user: Staff or Students.
Additional Information
Note: We have standardised on one installer for computers on and off campus, therefore there is no longer a need to update two versions of software.
For users on dial up connections, or without Internet access a CD-ROM containing the software is also available from IT Services' Service Desk. Follow the instructions on the README1st.txt file on the CD.
If you require any technical assistance after installation, please view the F.A.Q. web page at www.lboro.ac.uk/it/security/naifaq.html for common solutions or contact our Service Desk on 222333.
The current CD-ROM contains a virus definition downloaded 17th August 2009, therefore you must run Update Now... otherwise you are only protected from viruses created before that date.