Current Students and Staff

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Students Required for an IT Services Focus Group

The main part of the session is to identify and discuss improvements that can be made to the current “IT Request” process, this includes services such as Password Reset, Software request etc.

The findings will be used to build a solution to improve the interface/process for staff and students within the University to make requests.

In addition to the above there will be a short discussion to gather some information around marketing communication to assist us in improving services.

The focus group will be held on Monday 14th May, 2pm –3pm, in the Stewart Mason Building.

All participants will be presented with a £10 Amazon gift voucher following completion of the session.

If you would like to take part, please email itscommsteam@lboro.ac.uk by 5pm on Monday 30th April confirming your name, course title and year.

There are 8 places available – these will be allocated on a first come, first serve basis.

If successful, confirmation will be sent on Wednesday 2nd May.


Student Experience and Communications team
IT Services

Posted by
IT Services (extension 222333)
Posted on
Friday, 27 April 2018 at 14:52 GMT
Posted in
general

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