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Sustainable Knowledge Management Seminar Series
Focusing on applying Knowledge Management (KM) in the workplace, Andrew Lambe will present his experience of setting up a new KM service in NHS England. NHS England sets the priorities and direction of the NHS to encourage and inform the national debate to improve health and care. Andrew’s goal was to develop a service that informed, accelerated and supported teams deliver better, efficient and sustainable improvement programmes. Andrew will describe the service’s development, comprising 5C’s– consultancy, capability, content, curate, collaborate - and explore in more detail its two main arms: a SharePoint based knowledge hub and a bespoke knowledge consultancy service for teams. Andrew will report on the services successes, challenges and its future plans.