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Future Challenges and Practical Solutions for Knowledge Management
Peter will address the current challenges researchers and practitioners are facing in the KM discipline and in KM practice. He aims to combine theoretical KM approaches with lessons learned in KM projects in different sectors and functional areas. Delegates will be introduced to practical methods and tools tested in different settings in different countries to help to improve the strategic management of knowledge and the operational handling of knowledge. The latter would serve as a practical solution to the new requirements of the ISO 9001:2015 regarding knowledge handling.