30 Oct 2017
Holywell Park achieves sixth VenueVerdict Gold
“Our business is our people and we are incredibly proud of the efforts all our team have put in to ensure we once again achieved Gold,” comments Emma Boynton, Head of Sales and Marketing at Imago Venues.
“It is vital that we consistently deliver great service to everyone attending events across our portfolio and to provide outstanding experiences. This is exemplified by the small team at Holywell Park who go out of their way to meet the needs of our clients.”
The standard is given to properties recording a twelve-month Net Promoter Score of +70 or higher from Business Event Host responses in the previous twelve month period.
Boynton concludes: “Holywell Park is a key part of the Imago Venues portfolio. It delivers over £1,000,000 of income – 16% of which goes towards our hotel venues, Burleigh Court and The Link Hotel. We are currently in the process of investing more than £300,000 in the venue to ensure it remains not just fit for purpose but offers the right facilities for organisers and delegates for many years to come.”
Imago Venues brings together Loughborough University’s conference and events venues under one brand. They provide high quality meeting spaces, venues and accommodation along with world leading sports and leisure facilities.
BDRC Continental is one of the UK’s largest independent research consultancies, conducting market research to discover new solutions across numerous sectors. VenueVerdict is a tool created for hotels to use to assess customer experiences by collating feedback.
For more information visit the Imago website or call 01509 633030.