Current Students and Staff

// University News

6 Dec 2017

Introducing the Employee Assistance Programme

Members of staff across the University can now take advantage of the Employee Assistance Programme (EAP). 

This initiative is part of the University’s commitment to provide support for staff wellbeing and comes in response to issues highlighted in last year’s staff survey. The service will complement the University’s existing staff counselling and occupational health services.

The EAP is free and available 24 hours a day, 365 days a year. Information is available through an online portal and a telephone helpline. Unlimited support is available on any matter that might be of concern to you – from mental health and wellbeing, through to legal, relationship and money matters. Help is given by accredited counsellors or information specialists, depending on whether the need is for emotional or practical support. 

The online portal provides a secure and personalised website designed to offer self-help.  It includes access to a range of factsheets, surveys, podcasts, a health risk assessment tool, as well as links to other useful websites.

The University has partnered with an external organisation to introduce the service and it is independent from the University and completely confidential.  

All staff will shortly receive further information about the EAP, including a flyer and handy pocket sized card to keep for future reference.

The EAP contact information is:

UK Landline

0800 111 6387


Text phone users:

18001 followed by 0800 111 6387







Further information and support will be made available on an ongoing basis, including dedicated material on important wellbeing topics.

Note: You may have received an error message if you tried to access the EAP website from the VC e-newsletter.  This technical issue has now been resolved.