27 Aug 2014
Burleigh Court retains Visit Britain silver standard for service
Burleigh Court has retained the prestigious Visit Britain Silver Award for the second year running, scoring an impressive 100% for hospitality.
The Visit Britain report on Burleigh Court stated: “The level of hospitality is exceptional. The whole team, without exception, offered a smile, an appropriate hello, good morning, afternoon or evening and really went out of their way to offer conversation to guests during this stay. One of the very few hotels awarded 100% for hospitality, well done to the whole team on this achievement.”
Burleigh Court achieved an overall rating of 86% - a three per cent improvement on the previous year. The national average for four star hotels is 82.1%. The hotel and conference centre performed particularly well in key areas, achieving Gold standard scores in service, food and cleanliness, as well as hospitality.
Read the news article for more