Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

School of Business and Economics


lecturer with presentation

Centre for Global Sourcing and Services

Centre Director: Professor Ilan Oshri
Email: I.Oshri@lboro.ac.uk
Tel: +44 (0)1509 223115

The Centre for Global Sourcing and Services’ (CGSS) main objective is to undertake an independent research on the trends and practices in global sourcing of IT and business services and to improve sourcing practices through on-going engagement with managers and policy makers.

What we do

In particular, the centre takes interest in understanding how individuals, teams, organisations and other stakeholders cope with the:

  • Centralisation of business and IT service functions through shared service units;
  • Disaggregation of business and IT service functions through captive centres and third party vendors;
  • Back-sourcing of previously outsourced business and IT service functions;
  • Emergence of new sourcing models such as cloud services.

To achieve these goals the CGSS  draws upon an outstanding network of researchers from the School of Business and Economics and others business schools in the UK, and is also working with media and industrial partners such as Professional Outsourcing magazine, SSON, IBM, Royal Shell and Berwin, Leighton & Paisner (BLP).

Group Members

Centre Members


  • Dr. Philip Cooper, Bath University
  • Prof. Julia Kotlarsky, Aston Business School
  • Mr Alexander Hayden Reay, President, Nordic IT Outsourcing and Software Development Association 
  • Prof. Mari Sako, Said Business School, University of Oxford
  • Prof. Leslie Willcocks, London School of Economics and Political Science
Research Students
Ilan Oshri


We have carried out numerous research projects.

Open Day crowds


The centre is promoting a number of events, seminars and workshops over the coming year.

Global Sourcing Workshop

Global sourcing of IT and various business services has received increasing attention since 2000.

Ian Herbert

Shared Service Centre

The Shared Services Centre project is conducting research into the form and nature of shared service centres.

Podcasts & Presentations

Watch online a number of our recent podcasts and presentations.

Professional Outsourcing

Working with Professional Outsourcing magazine, we are reaching out to the outsourcing community. 

Download or request a brochure »

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