School of Business and Economics


28 Apr 2015

Right Hon. Nicky Morgan opens knowledge management event on campus

Group shot of Gillian Ragsdell and Nicky Morgan at the Knowledge Management event on April 1st 2015 Dr Gillian Ragsdell (middle) with Right Hon. Nicky Morgan

The ways in which knowledge is managed in the voluntary sector came under the spotlight at a free workshop and networking event held recently at Loughborough University.

Organised by Dr Gillian Ragsdell of the Centre for Information Management, attendees from a wide range of organisations (including HM Treasury, the RAF, WaterAid and Scope, among others) participated in the event: 'Knowledge Management in the Voluntary Sector'.

Right Hon. Nicky Morgan, Conservative Prospective Parliamentary Candidate for Loughborough, opened the event which was organised by the School of Business and Economics to showcase best practice and encourage organisations from the not-for-profit, private and public sectors to learn from each other’s experiences in knowledge management.

Ms Morgan said:

“I was delighted to join this important event and to talk about my own experiences of knowledge management based on my previous career as a professional support lawyer in the City of London working to support lawyers and clients and keep up with the constant stream of regulations and EU directives affecting our practice.”

Guest speakers discussed the benefits and challenges of managing knowledge in the voluntary sector and shared their own experiences with delegates.

Following a welcome from Dr Crispin Coombs on behalf of the Centre for Information Management and introductions from Dr Gill Ragsdell, Vipin Chauhan and Sally Hall, from Charnwood Citizens Advice Bureau (CAB), revealed more about Charnwood Connect – a Big Lottery-funded project that is also supported by the University, which encourages joint working between voluntary and public sector organisations to achieve more for service users and providers.

Next, Jacqueline Rees, Head of Information Management, Risk and Governance at The Guinness Partnership, discussed the progress that the housing association has made and the challenges it has faced since it established an information and knowledge management strategy.

In the afternoon, Brian Steenson and Walter Mansfield shared the Save the Children approach to knowledge management, while Raphaela Stadler from the University of Hertfordshire talked about the importance of informal knowledge sharing in volunteer-led festivals.

In addition, Dr Alison Corfield facilitated two networking sessions based on themes that had emerged from the presentations and, to round off the day, Dr Mike Colechin of the Energy Technologies Institute and Stuart McRae, IBM, shared their personal insights.

Dr Gillian Ragsdell, Senior Lecturer and Coordinator of the Knowledge Management Research Group (KMRG) at Loughborough University, said:

“Everyone had a productive and enjoyable time discussing knowledge management practice. It was interesting to hear how similar the knowledge management challenges are in the various sectors. Plenty of ideas were shared about how to implement knowledge strategies successfully. I am sure the interactions will continue as the new learning is reflected upon and put into practice.”

In addition to the KMRG seminars that Gill hosts on a monthly basis, it is likely that the success of this event will prompt another practitioner focussed day to be hosted.

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