School staff
Personal profile
Thomas’s background is in complex systems design and creative problem solving. Thomas holds a bachelor degree (1995) and master’s degree (1997) in mechanical engineering, both from Yonsei University, South Korea, and a PhD in engineering design (2007) from Engineering Design Centre, University of Cambridge.
In Cambridge Engineering Design Centre (2003-2010), his PhD and Postdoc research was concerned with applying engineering design approaches to complex health service delivery design. Prior to his PhD, he worked at Samsung as a mechanical engineer (1997-2000) and an internal innovative design consultant and instructor (2001-2003) specialising in TRIZ (Russian acronym for "Theory of Inventive Problem Solving"). In Samsung, he was involved in several projects on product innovation and process improvement: semiconductor process improvement, product innovation of inkjet and laser printers, hard disk drives, air conditioners and refrigerators.
He was appointed as a lecturer in Loughborough Design School in Jan 2011.
Teaching
Modules Thomas is contributing to:
- DSA102 Ergonomics and Design of Artefacts
- DSB109 Cognitive Ergonomics Part 2
- DSP102 Organisational Systems Ergonomics
- DSB111 Ergonomics and Development of Complex Systems/Services
- DSC100/DSC350 BSc/MSc Projects
Research
Research group: Design Ergonomics.
Research interests
His research interest has been in improving complex systems and service design processes through appropriate use of visual mapping, modelling and simulation. His previous research experience is mainly concerned with method evaluation and tool development for health care service delivery design in various contexts: general practices; hospitals; mental health services; most importantly their interfaces.
In the past three years (2007-2010), he was involved in two collaborative projects for developing a good understanding of a mental health service development process and developing a selection framework of modelling and simulation techniques in support of healthcare service design.
Current research interest includes better understanding of service design practices, evaluation of usability and utility of various visual maps and product service system application in healthcare.
Potential research students interested in any of the following areas are welcome to contact Thomas directly: service design, co-design, participatory design, diagrams and visual mapping, process modelling and product service systems in healthcare.
He is a member of the Design Society.
Featured publications
Jun, G., Ward, J.R., Clarkson, P.J. and Morris, Z., 2009, Health care process modelling: which method when?, International Journal for Quality in Health Care, 21 (3)
Jun, G., Ward, J.R. and Clarkson, P.J., 2010, Systems modelling approaches to the design of safe healthcare delivery: ease of use and usefulness perceived by healthcare worker, Ergonomics, 53 (7)
Jun, G., Beniuk, K., Clarkson, P. J., 2010, What service designers can learn from policy designers?, Touchpoint, The Journal of Service Design, 2 (1)
Jun, G., 2010, Process mapping: What type of map to use when?, published online as a reply to an article. British Medical Journal vol.341 (c4078) pages 394-401