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Dr Gillian Ragsdell
Director of Research Degree Programme
Lecturer
Interests and experience
The synergy between my past industrial experience and
my academic interests enables me to attempt to 'bridge the gap' between
theory and practice. Hence, my research tends to take the form of participatory
action research and has embraced topics such as systems thinking, creative
problem solving and
knowledge management. These topics have taken me into many different organisations
in both the voluntary and profit-making sectors.
Examples from the voluntary sector – redesigning
a community radio team; evaluation of a Citizen’s Advice Bureau; evaluation
of a Council for Voluntary Service’s development team; developing
effective knowledge management in the voluntary sector.
Examples from the private sector – collaborative interventions in
the caravan manufacturing industry, the leisure industry and in the water
industry.
Examples from the public sector – evaluation of training in the
British Armed Forces and of commercial training offered by a HE institute;
evaluation of hardware and software for disabled users.
Current research
EPSRC funded project: Building Resilience Through Integrated Learning.
Other research activities focus on knowledge management in:
- Projects
- SMES
- Third Sector Organisations
External activities
Committee Member for the International Conference on Intellectual
Capital, Knowledge Management and Organisational Learning (ICICKM) 2009.
Committee Member and Stream Chair for the International
Conference on Intellectual
Capital, Knowledge Management and Organisational Learning (ICICKM) 2007.
Programme Committee Member for IMRA
2006
Stream Chair for the International Conference on Knowledge Management
and Organisational Learning (2005)
Associate Editor of International Journal of Knowledge,
Culture and Change Management, 2005 & 2006.
Invited Panel Member at International Doctoral Symposium, Lille University,
Aug 2006
Adjunct Professor at University of Technology, Sydney. 2004-2007
Programme Committee Member for 2004 UK Systems Society International Conference.
Chair for the International Conference of the UK Systems Society 2002.
Member of Operational Research Society since 1992
Fellow of Higher Education Academy since 2007
Member of Higher Education Academy (formerly Institute of Learning and
Teaching) 2000 - 2007
Trustee and Member of the Board of Directors of the UK Systems Society (1994-2005)
Invited speaker at Department of Information Studies,
University of Sheffield, Nov 2008.
Member of the Editorial Board of Systemic Practice and Action Research
(1999-2004)
Associate Editor of OR Insight - Knowledge Management Stream
Member of Voluntary Sector Studies Network
Invited Speaker at Charnwood CAB AGM Sept 2005.
Invited Speaker at Soar Valley Rotary Club Feb 2006.
Regular Invited reviewer for KMRP, SRBS.
Member of editorial board of International Journal of Sociotechnology & Knowledge Development (since 2010).
Selected publications
- Kane, H.C.M., Ragsdell, G. and Oppenheim, C. Knowledge
Management Methodologies, Electronic Journal of Knowledge Management,
4(2), Apr 2006, pp 141-152.
- Ragsdell, G., The Role of Metaphors in Managing
Knowledge for Organisational Change: A Case Study From the Water Industry,
International Journal of Knowledge, Culture and Change Management, 6,
2006, pp 19-28.
- Ragsdell, G. Managing Knowledge about Knowledge Management: Practising What We Teach, Italics, 8(1), 2009.
- Ragsdell, G. Inhibitors & Enhancers to Knowledge Sharing: Lessons from the Voluntary Sector, Journal of Knowledge Management Practice 10(1), 2009.
- Ragsdell, G. Participatory Action Research: A Winning Strategy for KM, Journal of Knowledge Management, 13(6), 2009, pp564-576.
Publications: [Details]
Contact details
Tel: +44 (0) 1509 223082
Fax: +44 (0) 1509 223053
Email: G.Ragsdell@lboro.ac.uk
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