THE BRITISH LIBRARY DOCUMENT SUPPLY CENTRE
Source of requests - UK & Eire customers 2001-02
Facts and Figures
|
Demand |
1996-97 |
2001-02 | |||
|
UK requests received |
2,903,284 |
2,322,234 | |||
|
Overseas requests received |
1,281,910 |
1,372,314 | |||
|
Total requests received |
4,185,194 |
3,694,548 | |||
|
© fee requests received UK |
56,437 |
97,068 | |||
|
© fee requests received overseas |
398,311 |
595,148 | |||
|
UK requests sent overseas |
6,830 |
3,756 | |||
|
Total number of customers |
19,406 |
23,862 | |||
|
| |||||
|
Methods of requesting |
| ||||
|
E-mail/ARTWeb |
12.8% |
50.3% | |||
|
ARTTel (computer to computer) |
53.5% |
30.7% | |||
|
Premium services |
3.9% |
6.1% | |||
|
OPAC 97/Blaise |
- |
5.9% | |||
|
Fax |
5.6% |
2.3% | |||
|
Database hosts |
3.5% |
1.6% | |||
|
Inside web |
- |
1.6% | |||
|
Postal |
20.1% |
1.4% | |||
|
Telex |
0.5% |
- | |||
|
Other |
0.1% |
0.1% | |||
2003 LIST online: School library statistics
