Design School

Research

hospital

Human Factors in Complex Systems Research Group

This group addresses the interactions between people, products, technologies, services, procedures, policies and culture which, when combined, form complex socio-technical systems.

Areas of expertise

  • Sustainable systems
  • Resilience engineering
  • Design and evaluation of jobs, tasks, work and service systems
  • Human factors aspects of health and safety
  • Risk assessment and risk management
  • Mapping, modelling and simulation of complex systems
  • Participatory ergonomics and service co-creation
  • Public safety
  • Patient safety
  • Health and safety in construction, manufacturing and service sectors
  • Accident analysis, investigation and prevention
  • Influencing attitudes towards health and safety
  • Work and ageing
  • Bolt H M, Haslam R A, Gibb A G and Waterson P, 2012, Pre-conditioning for success: Characteristics and factors ensuring a safe build for the Olympic Park (HSE: Bootle), RR 955.
  • www.hse.gov.uk/research/rrhtm/rr955.htm
  • van der Molen H F, Lehtola M M, Lappalainen J, Hoonakker P L T, Hsiao H, Haslam R, Hale A R, Frings-Dresen M H W, Verbeek J H, 2012, Interventions to prevent injuries in construction workers. Cochrane Database of Systematic Reviews 2012, (12), 1-34.
  • doi: 10.1002/14651858.CD006251.pub3.
  • Young M S, Bisset F J, Grant L, Williams B, Sell R and Haslam R, 2012, An ergonomically designed ergonomics exhibition: lessons from and for public engagement. Theoretical Issues in Ergonomics Science, 13, 75-91.
  • doi: 10.1080/1463922X.2010.491875
  • Haslam R and Stubbs D, 2006, Understanding and Preventing Falls (Taylor & Francis, CRC Press: Boca Raton, Florida).
  • Haslam R A, Hide S A, Gibb A G F, Gyi D E, Pavitt T, Atkinson S and Duff A R, 2005, Contributing factors in construction accidents.  Applied Ergonomics, 36, 401-415.
  • Haslam R A, 2002, Targeting ergonomics interventions - learning from health promotion.  Applied Ergonomics, 33, 241-249.
  • Eason, K.D. and Waterson, P.E. (2013, in press), The implications of eHealth system delivery strategies for integrated healthcare: lessons from the UK and elsewhere. International Journal of Medical Informatics. (Impact Factor 2.244)
  • Waterson, P.E. (2013, under review), Health Information Technology and sociotechnical systems: A progress report on recent developments within the English NHS. Applied Ergonomics (Festschrift for K.D. Eason),
  • Waterson, P.E., Hoonakker, P. and Carayon, P. (2013, in press), Special issue: human factors and healthcare information technology: comparing approaches across nations. International Journal of Medical Informatics.
  • Eason, K.D., Dent, M., Waterson, P.E.  and Tutt, D. (2012), Bottom up and middle out approaches to electronic patient information systems: A focus on healthcare pathways.  Informatics in Primary care, 20, 1-6.
  • Waterson, P.E., Glenn, Y. and Eason, K. (2012), Preparing the ground for the ‘Paperless Hospital’: A case study of medical records management in a UK Outpatient Services department. International Journal of Medical Informatics. 81, 114-129
  • Underwood, P. and Waterson, P.E. (2013, in press), Systemic accident analysis: examining the gap between research and practice. Accident Analysis and Prevention.
  • Eason, K.D. and Waterson, P.E. (2013, in press) Fitness for purpose when there are many different purposes: who are electronic patient records for? Health Informatics Journal.
  • Jun, G, Morris, Z, Eldabi, T, Harper, P, Naseer, A, Patel, B, Clarkson, JP (2011) Development of modelling method selection tool for health services management: from problem structuring methods to modelling and simulation methods, BMC Health Services Research, 11(108), pp.1-4, ISSN: 1472-6963. Full text: http://www.biomedcentral.com/1472-6963/11/108. DOI: 10.1186/1472-6963-11-108.
  • Jun, G, Beniuik, K, Clarkson, PJ (2010) What service designers can learn from policy designers? The Journal of Service Design (Touchpoint), 2(1), pp.62-65.
  • Jun, G, Ward, JR, Morris, Z (2009) Health care process modelling: which method when?, International Journal for Quality in Health Care, 21(3), pp.214-224, DOI: 10.1093/intqhc/mzp016.
  • Jun, G, Ward, JR, Clarkson, PJ (2009) Systems modelling approaches to the design of safe healthcare delivery: ease of use and usefulness perceived by healthcare worker, Ergonomics, 53(7), pp.829-846, DOI: 10.1080/00140139.2010.489653.

Academic & Research staff

PhD & MPhil students