Learning and Teaching Committee

 

Subject:  Spaces to Support the Student Experience

 

Origin:  Director of Media Services


This paper is the outcome of two meetings held to discuss the spaces needed to support the student experience. The meetings addressed formal and informal learning spaces and touched on spaces to support the arts. Sports facilities were excluded from the discussions and a wider scale consideration needs to include these facilities.

 

The meetings were convened and chaired by Anne Mumford (Director of Media Services and a member of Learning and Teaching Committee) and involved: Andrew Burgess (Estates Services), Sophie Driscoll (LSU), David Fulford (Estates Services), Sabrina Johnson (LSU), Mary Morley (University Library), Jennifer Nutkins (Academic Registry), Phil Richards (IT Services), Nick Slater (Arts Centre), Simone Stevens (Estates Services),

 

This paper is an input into the Learning and Teaching Committee and to the “Student Experience” strand of the Strategic Plan implementation.

The Student Experience

There is concern that, despite the recent success in the league tables, our comparator institutions are leaping ahead in terms of provision of facilities for use by students in formal and informal situations (developments at Sheffield, Warwick, Nottingham, Essex being recent examples). The campus, facilities (for formal, informal learning and for extra-curricular activities) and the support provided through departments, services and the students union are all important metrics in defining the student experience – both in reality and in the tables.

 

There is a concern from the students that the University does not fully appreciate, and does not take sufficiently seriously, the nature of the facilities required to meet the needs of students. This is particularly the case for extra-curricular activities. There is a clear inconsistency in the way that facilities are made available, charging policies implemented and in booking procedures across facilities managed in different ways.

 

Concerns are also raised in the student body by rumours circulating of building developments and facilities coming out of use with no replacements. Discussions showed that many of these rumours had no basis in fact. It was agreed that there was a need for LSU to be briefed as ideas developed and that the current mechanisms did not fill that  remit.

 

While there is nothing critically wrong at this stage, facilities and procedures are becoming less fit for purpose (size, equipment, location, opening hours). The current situation needs addressing if the many ambitious statements regarding facilities and the student experience are to be realised.

Spaces for Formal Learning

There is a gap between the current stock of teaching rooms and the requirements. This specifically relates to:

  • the number of rooms required of a capacity greater than 250;
  • the relative location of teaching rooms and departments;
  • the very recent requirement for large flat floor rooms (we only have one room that can accommodate over 50 students);
  • the requirement to have a more flexible provision of space than our current systems enable – e.g. varying provision from week to week;
  • the need for technology-rich spaces – most of the pool facilities at Loughborough are fairly basic and, given current resourcing (capital and revenue) it is difficult to roll out technologies which may be found to be successful in smaller scale supported environments as in the Engineering CETL.

 

A key part of the solution is believed to be making better use of the stock we have by using a central timetabling system. Once the University prioritises this for purchase as a corporate system it will take 18-24 months to acquire and implement. There is a concern that making this decision now would not  be timely due to the pressures on administrative staff (also getting used to LUSI, Agresso) who would need to be involved in the specification and implementation. Assuming a decision to procure is not made until the 2009/10 budget year, this means it will be 2011 before the University implements such a system. In the meantime it may be possible to look at making some improvements to the current room bookings system to give a web view of the availability and a booking system for occasional bookings.

 

Additional spaces might be available at Ford College and Holywell Park and these should be investigated. We need to address the requirement for large flat floor rooms through refurbishment and new buildings. It may also be appropriate to get more flexible use of space and this will require more resources into changing rooms between types of use.

 

If we are to maximise the use of our facilities then initial briefs for refurbishments and new buildings need to include the multi-purpose nature of the use. There is some poor experience of multi-purpose use of facilities, but part of this comes down to spending insufficient on making the facilities easily changed between uses and then resourcing the changes between use (examples being the EHB (shared use lecture room and sport) and Cope Auditorium (shared use lecture room and performance space)).

 

Informal Learning Spaces

The campus facilities (apart from the sports facilities) are predominantly available term time only 9-5, Monday-Friday. Facilities (apart from the Library) which are available for longer hours are available with no staffing for security and some have inadequate or no toilet facilities. The Library is available 24/7 prior to exams.

 

Our competitors are making technology-rich student learning facilities available 24/7/365. Although undergraduates mostly want term-time access out of hours, mature students and postgraduate students have different requirements. Predictability of opening hours is seen as a good thing. Focusing on a more limited set of facilities which have longer and predictable opening hours as well as appropriate security, cleaning and toilet facilities could help offset the cost of extending opening times.

 

There does however need to be a better understanding of the demand (volume, use of software, technologies required).

 

The spaces available need to be marketed. Information provided at the meetings showed that there is often mis-information about availability of facilities.

 

Students want to book some facilities for group study and although these may exist around campus having a common booking system would be good.

Student Societies and the Arts

The Societies do make significant use of pool teaching rooms in an evening and at weekends. However, it is clear that there is insufficient space for the societies to meet and for them to safely store the equipment required. Some activities cannot take place due to the lack of space and facilities available and some new societies which have been proposed have had to be declined due to lack of space.

A review of requirements and space available has now started and LSU are liaising with Estates on this. As part of this review, the Mumford Building needs to be made usable.

 

There is a need to establish some principles about the responsibilities of LSU and the University with respect to the requirements and to any charges which may be made.

 

There is a need to look at the requirements of faith-based societies and groups.

 

An arts strategy is being developed which this discussion links to.

 

Actions from the Meetings

A review to be undertaken of the need for extended facilities for informal learning (type of facility, location, software, opening times).

Action: Anne Mumford, Mary Morley, Phil Richards, Sophie Driscoll.

 

Discussion to take place regarding what we mean my multi-purpose spaces, what we can get out of spaces, how flexible can they be, what does this mean in terms of the design brief, the cost (capital and revenue).

Action: Anne Mumford, Andrew Burgess, David Fulford.

 

Estates to brief the LSU Executive at their cross-over time between Executives regarding developments on campus.

Action: Andrew Burgess, David Fulford.

 

Review the spaces and facilities required for student societies.

Action: Sabrina Johnson, Simone Stevens.

 

Review of charging systems for student use of space and establish some basic principles. This may have impact on budgets.

Action: Anne Mumford, Sophie Driscoll and then budget review.

 

Gap analysis to be undertaken of teaching space available now and the current and expected future requirements.

Action: Anne Mumford, Learning and Teaching Committee, Andrew Burgess

 

Coordination of the marketing of spaces which are available to ensure students understand the options and investigation of a common booking system.

Action: Anne Mumford, Mary Morley, Phil Richards, Sophie Driscoll.

 

Investigate central timetabling system and establish acceptable timescales for procurement and implementation. If delayed to investigate improved room bookings facilities.

Action: Anne Mumford, Phil Richards.

There is a link between this work and that of groups looking at Arts Facilities and facilities to support the range of Faiths on campus.

Action: Jennifer Nutkins, Nick Slater, Sabrina Johnson.

 

 

Dr Anne Mumford